SkyBar General Manager

Job Description Under the general guidance of the General Manager, responsible for coordinating, supervising, and directing Skybar food and beverage operations, while maintaining a profitable Beverage department and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high. Duties & Functions Must have strong knowledge of Nightlife/Daylife Operations and Marketing Work with Marketing Manager to market Sky Bar. Provide support to Marketing Manager by helping gather picture and video content Provide creative input on general direction of Sky Bar and special events Understands and has the ability to manage a Sales and Incentive program for table and ticket sales. Able to yield table and ticket sales in a strategic manner Establish, monitor, and manage budgeted revenue and net operating income. Assures that the budgeting process is performed accurately and efficiently Develop and implement action items and provide support and guidance in Skybar to achieve or exceed budgeted revenue and net operating income goals Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses Institute and monitor service and/or product upgrades in order to maintain the company’s competitive edge Establish and enforce specific Standard Operating Procedures Promote guest satisfaction throughout the operation Implement repeat guest recognition programs to build loyalty to the operation Promote inter-company business relations and shares best practices Distinguish us as the industry leaders that continually improve to maintain our cutting edge Act as a liaison between the Restaurant and Beverage operation Supervise and provide leadership to Skybar personnel Respond to guest complaints in a timely manner Monitor industry trends, take appropriate action to maintain competitive and profitable operations Work with other Executive Committee members and keep them informed of Skybar issues as they arise Keep immediate supervisor fully informed of all problems or matters requiring his/her attention Coordinate and monitor all phases of Loss Prevention in the Beverage department Prepare and submit required reports in a timely manner Organize and conduct department meetings on a regular basis Monitor quality of service and product Initiate menu planning and preparation Ensure compliance with all local liquor laws, and health and sanitation regulations, and all Beverage related life/safety and other legal compliance in accordance with federal and local laws Ensure the training of department heads on SOP’s, report preparation, technical job tasks Select, train, and develop personnel within the department. Able to exercise hire, discipline, personnel performance reviews, and termination of employment discretion within Morgans Hotel Group policies Salary range: $100,000 to $130,000. Qualifications High School Diploma or equivalent required, College Degree in Business, Hospitality, or related field preferred Two to three years experience in overall Food and Beverage operation as well as management experience Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates, or permits Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel Ability to multitask, work in a fast-paced environment, and have high-level attention to detail Strong verbal and written communication skills in English Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork Physical Abilities Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Additional Information This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. #J-18808-Ljbffr