IT Specialist
4 weeks ago
IT Specialist , Network & Systems (Microsoft focus XMS Solutions Technology IT Operations Center Analyst/Junior Watch Officer , provides leadership and management for the IT Service Organization Operations Center support networking, voice services, security operations, enterprise mobility, email, and other related collaboration, communications and messaging systems for the Department of State worldwide. Develops and initiates, maintains, and revises policies and procedures for the general operation of the Operations Center within the Vanguard 2.2.1 Program. The Technical Effort includes: Serves as the primary point of contact for Enterprise Incidents and Changes for the Operations Center on the assigned shift. Coordinates support of the Department of State Enterprise-wide systems and services associated with networking, voice services, security operations, email and related collaboration tools, and Enterprise mobility and messaging. Develops and manages ITIL-based services using Service Operations, Service Transition and Continual Service Improvement methodologies. Interfaces, coordinates, and resolves issues with multiple senior government managers and worldwide embassies and posts. Conducts data analysis independently and in coordination with service areas to quickly identify system and service issues. Conducts long range tracking of system and service quality and continuity of operations (i.e. Crisis events, power outages and enterprise projects). Provides programmatic and technical guidance to other personnel as needed. Develops or updates written procedures related to service activities. Ensures that internal controls are in place and operating effectively. Fosters a comprehensive understanding of how all areas collectively integrate and contribute towards achieving the Operation Center’s objectives. Completes performance monitoring during the shift and actions taken if warranted. Ensure that all outages and issues are reported in a accurate and timely fashion. Required Educations & Experience: Technical Experience in one or more of the following areas: Strong Networking background. Working knowledge of WAN technologies. Working knowledge of TCP/IP LAN technologies. Knowledge of enterprise network operations and computing technologies including MS Exchange 2010, MS O365, Active Directory, MS Exchange. Teamwork and Diversity Ability to work effectively in a team environment and contribute towards program goals. Willingness to exercise initiative with focus on enhancing the team effort. Communication Ability to communicate (orally and in writing) difficult/sensitive information tactfully and in accordance with established communication security policies to senior level management. Ability to escalate issues in timing with standing operating procedures. Customer Service: Ability to cordially assist and maintain professionalism in high-stress environments. Ability to employ unbiased listening and be responsive to customer questions and requests. Sustained focus and interest in problem solving. Required Clearance: Ability to obtain a Top Secret clearance. Ability to obtain an interim top secret prior to starting work. Skills & Experience #J-18808-Ljbffr
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Help Desk Specialist
3 weeks ago
Washington, United States Hatch IT Full timehatch I.T. is partnering with Expression to find a Help Desk Specialist. See details below: About The Role: Expression is looking for an experienced and customer-oriented Help Desk Specialist to support both Windows and Apple Macintosh systems across the organization and for their Department of State (DoS) engagement. In this role you’ll work with a mixed...
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Help Desk Specialist
4 days ago
Washington, Washington, D.C., United States Hatch IT Full time $60,000 - $90,000hatch I.T. is partnering with Expression to find a Help Desk Specialist. See details below:About The Role:Expression is looking for an experienced and customer-oriented Help Desk Specialist to support both Windows and Apple Macintosh systems across the organization and for their Department of State (DoS) engagement. In this role you'll work with a mixed...
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Business Development Specialist
3 days ago
Washington, United States Hatch IT Full timeBusiness Development Specialisthatch I.T. is partnering with REEA Global to find a Business Development Specialist. See details below:About the Company:REEA Global is a team of over 140 engineers, designers, and entrepreneurial leaders that assist clients with application development, analytics, and AI. REEA Global is a different kind of technology services...
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Data Security Specialist-Washington, DC
2 weeks ago
Washington, DC, United States Georgia IT Inc Full timeData Security Specialist Location: Washington, DC (Hybrid) Duration: 3 to 5 years Rate: DOEUS Citizens Only- IRS or MBI Clearance need JD: The Data Security Specialist performs all procedures necessary to ensure the safety of information system assets and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community...
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Data Security Specialist-Washington, DC
1 week ago
Washington, DC, United States Georgia IT Inc Full timeData Security Specialist Location: Washington, DC (Hybrid) Duration: 3 to 5 years Rate: DOEUS Citizens Only- IRS or MBI Clearance need JD: The Data Security Specialist performs all procedures necessary to ensure the safety of information system assets and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community...
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Tier 2 - Desk Side Support Specialist
7 days ago
Washington, United States Ignite IT Full timeIgnite IT is seeking a Tier 2 - Desk Side Support Specialist to provide technical and administrative support for IT operations in Washington, DC. The ideal candidate will have a Bachelor’s degree, 3+ years of experience supporting business, technical, and IT personnel, and a proven record of reliability and professionalism. This position combines hands-on...
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Tier 2 - Desk Side Support Specialist
1 week ago
Washington, United States Ignite IT Full timeIgnite IT is seeking a Tier 2 - Desk Side Support Specialist to provide technical and administrative support for IT operations in Washington, DC. The ideal candidate will have a Bachelor’s degree, 3+ years of experience supporting business, technical, and IT personnel, and a proven record of reliability and professionalism. This position combines hands-on...
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Washington, DC, United States Georgia IT Inc Full timeSenior Quality Assurance Specialist Location: Washington, DC (Hybrid) Duration: 2-5 Years Contract Rate: DOEUS Citizens Only-Clearance need JD: The Senior Quality Assurance Specialist designs, develops, tests, documents, and supports web interfaces using primarily active pages, Visual Basic, and Relational Database technology. Primarily responsible for:...
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Washington, DC, United States Georgia IT Inc Full timeSenior Quality Assurance Specialist Location: Washington, DC (Hybrid) Duration: 2-5 Years Contract Rate: DOEUS Citizens Only-Clearance need JD: The Senior Quality Assurance Specialist designs, develops, tests, documents, and supports web interfaces using primarily active pages, Visual Basic, and Relational Database technology. Primarily responsible for:...
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Contract Specialist
2 weeks ago
Fort Washington, United States Federated IT Full timeAbout Bridge Defense. Bridge Defense is redefining how modern defense technology is delivered. Based in Washington, D.C., we are built for the dynamic mission environment facing the Department of Defense, the Intelligence Community, and federal law enforcement agencies. We provide full-spectrum national security solutions that combine secure infrastructure,...
