Food Service Director

Job Description The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership Lead, mentor, engage and develop teams to maximize contributions, including recruiting, assessing, training, coaching and managing performance. Ensure food services connect to the Executional Framework. Coach employees by creating a shared understanding of goals and execution. Reward and recognize employees. Ensure safety and sanitation standards in all operations. Client Relationship Identify client needs and communicate operational progress. Financial Performance Adopt Aramark processes and systems. Build revenue and manage budget, including cost controls regarding food, beverage and labor. Maintain P&L statements. Achieve food and labor targets. Manage resources to deliver quality and cost control within budgetary guidelines. Productivity Implement and maintain Aramark agenda for labor and food initiatives. Create value through efficient operations, appropriate cost controls and profit management. Comply fully with Operational Excellence fundamentals, including food and labor. Direct and oversee operations related to production, distribution and food service. Compliance Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including safety, health, wage and hour. Key Responsibilities Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food related products, as well as menu planning and development. Develop operational forecasts, explain variances, and handle component accounting functions. Ensure sanitation and safety thresholds in respective areas. Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and training. Recruit, hire, develop and retain front line team. Conduct period inventory. Maintain records to comply with ARAMARK, government and accrediting agency standards. Interact with Client Management and maintain effective client and customer relations at all levels. Participate in sales process and negotiate contracts. Seek opportunities to implement new products and services supporting sales growth and client retention. Additional Responsibilities Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility). Develop and implement food service plans aligned with the client's mission and vision, including sustainable practices. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and our customers. Job duties may change or new ones may be assigned without formal notice. Qualifications At least 4 years of experience. At least 1-3 years of experience in a management role. Previous experience in food service. Bachelor’s degree or equivalent experience. Strong communication skills. Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships. Demonstrate excellent customer service using Aramark’s standard model. Maintain an effective working relationship with other departments to unify food service experience for all customers. Occasional lifting, carrying, pushing and pulling up to 50 lb. Must be able to stand for extended periods of time. About Aramark Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. #J-18808-Ljbffr