Bike Sales

OverviewStaffer (Retail Sales Associate) (Level 1) – Bike Sales role at Sports Basement.Reports to: Lead, Manager, Sr. Manager, Assistant General Manager, and General Manager.Compensation: $19.50–$22.00 per hour, non-exempt. Starting wages depend on location and experience.What We AreJoin Sports Basement, a sporting-goods retailer focused on being a community hub, offering top brands at basement prices and giving back to the community since 1998. We operate multiple Bay Area locations and a recently opened OC location, with programs across rentals, ski shops, and bike shops.Our MissionWe strive to help communities shine, be greener, and make outdoor and indoor spaces more fun and accessible for everyone. We believe gear is more than just stuff, and we are more than a store.Core ValuesEconomical vs. ExtravagantProximity vs ProductivityO.K. is not O.K.Creativity before efficiencyAutonomy before rulesYES vs. NOSafety before speedWhat You’ll DoApply core values, policies, procedures, and safety measures; demonstrate the SB value “OK is not OK” in all aspects of your role.Provide WOW customer service in your department/zone by engaging with customers, uncovering needs, making product recommendations, and using SB tools.Stay updated on product knowledge through SB/vendor training and practice.Collaborate with team members on merchandising, markdowns, signage, and assist in other zones as needed.Work with lead and management to understand business goals; maintain effective communication with teammates.Ensure signage and displays are accurate, enticing, and informative; adapt to store needs as they arise.Staff ExperienceMaintain a clean, organized, and safe work environment for customers and staff.Prioritize and execute daily tasks and projects to meet goals; work independently or as a team.QualificationsRetail or industry experience preferred but not required.Knowledge of gear in the assigned department/zone; working knowledge of POS systems preferred but not required.Ability to create a WOW experience for every customer; strong verbal and written communication.Attention to detail; basic computer skills; flexibility and adaptability as duties may change.Physical ability to lift up to 40 pounds, bend, and stand for extended periods.Available to work during operating hours including most weekdays, weekends, and holidays (excluding Thanksgiving and Christmas).Familiarity with company tools (e.g., Google Docs, Shopify, POS, Winterstieger, Sales Saver, Lightspeed, Fiori) is helpful; training available.Equal Opportunity Employer: Sports Basement is an equal opportunity employer regardless of age, ancestry, color, disability, gender identity/expression, genetic information, marital status, military status, national origin, religion, sex, or sexual orientation. #J-18808-Ljbffr