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Rental Associate

2 months ago

Truckee, United States Northstar California Resort Full time

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience.   

Job Specifications:

  • Housing: May Be Available
  • Expected Pay Range: $20.00 / hour
  • Shift & Schedule Availability:  Full Time and Part Time Hours available
  • Skill Level: Entry

Job Responsibilities:

  • Provide excellent guest service at one of our retail shops   

  • Fit guests with equipment - we'll train you 

  • Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options   

  • Work together with teammates to maintain safety standard                 

  • May include other duties such as cashiering, retail sales                   

  • Other duties as assigned 

Job Requirements:

  • Ability to work a flexible schedule; including nights, holidays and weekends   

  • Commitment to exceptional Customer Service 

  • Maintain a working knowledge of products and trends within the industry   

  • Ability to stand and move in an active, team-oriented environment for extended periods 

  • Must be able to communicate fluently in English                 

A Rental Associate team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: 

  • Mountain Activities  

  • Retail Rental operations 

  • Food and Beverage Support  

  • Ticket sales or scanning 

  • Lift Operations  

  • Base Area Operations 

The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  502667
Reference Date: 07/18/2024 
Job Code Function:Rental Operations