Security Operations Leader

2 weeks ago

Fargo, United States Scheels Full time

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

Strategic Partner

  • Ability to identify, analyze and propose strategic initiatives to leadership and the executive committee for security operations
  • Build and maintain strong relationships with Store Leaders, Asset Protection teams and campus leaders to align security operation initiatives to their respective business operations
  • Build and maintain partnerships with local and state law enforcement, federal agencies, third party vendors, other retailers and community organizations
Leadership
  • Develop and coordinate recruitment, selection criteria and the training and development for security operations positions
  • Develop and implement policies and procedures related to security operations
  • Lead the implementation and communication of best practices related to security operations
  • Manage legal compliance issues to ensure security operations is compliant by city, state or federal law and regulation
  • Negotiate and manage agreements for security related equipment contracts for alarms, cameras and other investigation tools for new and existing stores
  • Conduct risk and vulnerability assessments and provide guidance to leadership for reducing security risks
  • Oversee investigations involving crimes or actions committed against Scheels by internal or external individuals or groups
    • Ensure investigative protocols are properly followed and monitor for consistency in meeting Scheels standards of investigation
  • Develop and implement emergency and security protocols for Scheels campus and store locations including potential and actual emergency response, protests and civil unrest
  • Collaborate with Scheels firearm compliance team to ensure proper security and control of firearms and ammunition as well as compliance of all applicable firearms laws
  • Collaborate with Scheels inventory leaders on best practices for inventory control, processes and procedures
  • Collaborate with Scheels IT and Ecommerce teams on Cyber Security risks and vulnerabilities
  • Lead shrink reduction and profit growth through improved shrink initiatives
  • Develop data analytics that can be utilized to create awareness, develop training and monitor potential risks related to security operations
  • Exercise judgment and tact and effectively work with all levels within the organization
Requirements:

Customer Service
  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"
Culture
  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and Scheels
  • Arrive to work and meetings 10 minutes early
Team Mentality
  • Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to adapt to a changing work environment
  • Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
  • Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
  • Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience:
  • The ideal candidate will have an associate's degree in Criminal Justice or related field;
  • A minimum of 10-15 years of experience in law enforcement, military or other security operations role or a combination thereof;
  • Expert level execution of writing reports, leading investigations and developing and leading programs without a blueprint;
  • Preferred certificate(s) or license(s): Certified Protection Professional (CPP); Physical Security
    Professional (PSP), Investigative Interviewing Techniques;
  • Ability to build strong relationships and partnerships with key stakeholders;
  • Experience in building and leading teams
  • Ability to pass an extensive background check, personality assessment and drug test


Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates.Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits:

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

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