Site Content Specialist

Overview We’re seeking a detail-oriented and organized Site Content Specialist to manage, update, and optimize digital content across our Shopify Plus site. This role is critical in ensuring all onsite content—from product storytelling and landing pages to campaigns and visuals—is accurate, on-brand, and aligned with the customer experience strategy. The ideal candidate has 2–4 years of experience working within content management systems (CMS) and digital asset management (DAM) platforms, with a strong understanding of how content impacts engagement, conversion, and SEO performance. This is a hybrid role and will sit out of our Dedham, MA office two days a week. Why You’ll Love This Role: Creative meets operational: Combine brand storytelling with structured content management that elevates the digital shopping experience. ‑on execution: Own the set‑up, publishing, and maintenance of content that shapes product storytelling, homepage updates, and campaign launches. Cross‑functional collaboration: Work closely with Site Merchandising, Marketing, and Creative teams to bring seasonal stories and promotions to life. Why Join Us: At Jordan’s Furniture, you’ll play a meaningful role in shaping how customers experience our brand online. As our Site Content Specialist, you won't just publish content—you’ll directly influence how shoppers discover, engage with, and fall in love with our products. This role is perfect for someone who loves content, thrives in a fast‑paced retail environment, and enjoys seeing their work directly impact the customer journey. We’re proud that the average Jordan’s employee stays with us for more than 12 years—a true testament to our supportive workplace and strong values. What We Stand For — Where Work is Fun and Values Matter At Jordan’s, we live the J‑Way. Every day, our team embodies values that make a real difference: We Care… a Lot– because kindness and support are at the heart of everything we do. We Do the Right Thing– integrity is non‑negotiable. We Dare to Think Differently– innovation keeps us ahead of the game. We Make Work Fun– yes, fun Because great energy fuels great work. Responsibilities Manage and publish site content using Shopify Plus and connected content management systems (CMS), ensuring all updates are timely, accurate, and brand‑aligned. Upload, organize, and tag digital assets (images, videos, banners, PDFs) within Digital Asset Management (DAM) tools, maintaining consistency and version control. Support homepage refreshes, collection updates, and campaign landing pages, ensuring creative and messaging accuracy across devices. Collaborate with Creative and Marketing teams to ensure visual and written content aligns with campaign briefs, brand standards, and promotional calendars. Maintain the site content calendar, coordinating timelines for product launches, promotional events, and seasonal refreshes. Audit site content regularly for outdated assets, broken links, or inconsistencies in tone and imagery. Partner with SEO and Merchandising teams to optimize on‑site copy, metadata, and image alt text for search visibility and engagement. Assist with content QA and testing prior to publishing or major releases. Document and maintain workflows, templates, and publishing standards to ensure process consistency and scalability. Qualifications 2–4 years of experience managing web or eCommerce content in CMS platforms (Shopify CMS, Contentful, Adobe Experience Manager, or similar). Familiarity with Digital Asset Management (DAM) tools (e.g., Bynder, Airtable, Brandfolder) and best practices for content organization. Experience with Shopify Plus preferred. Strong organizational skills with exceptional attention to detail and content accuracy. Working knowledge of HTML/CSS and an understanding of UX and responsive design principles. Experience using project management tools (Asana, Monday.com, or Jira) for content workflows. Excellent written and visual communication skills, with an understanding of brand voice and consistency. Ability to manage multiple priorities and deadlines in a fast‑paced environment. About You: You’re equal parts creative and precise — a digital storyteller who thrives on structure. You love building visually cohesive, high‑performing site experiences and take pride in ensuring every image, word, and link feels intentional. You’re collaborative, proactive, and excited to contribute to an evolving digital experience that inspires customers and drives results. Pay Range: $56,000.00 - $70,000.00 year. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance. Jordan's Furniture is an Equal Opportunity Employer. #J-18808-Ljbffr