Product Information Specialist

We're looking for a detail-oriented and organized Product Information Specialist to ensure accuracy, consistency, and optimization of our product catalog across digital channels. This role is essential in maintaining the integrity of product data, attributes, and assets that power a seamless and inspiring online shopping experience on Shopify Plus. The ideal candidate has 2–3 years of experience in eCommerce data entry or product content management, with hands-on exposure to Product Information Management (PIM) systems such as inRiver. This position is perfect for someone who loves structure, thrives in the details, and is eager to grow within a digital commerce environment. This is a hybrid role and will sit out of our Dedham, MA office two days a week.

Why You'll Love This Role:

· Foundational impact: Play a key role in ensuring product data accuracy, consistency, and completeness across all online channels.

· Hands-on learning: Develop technical skills in Shopify Plus and PIM platforms while supporting the product lifecycle from setup to launch.

· Collaboration & growth: Partner closely with Site Merchandising, Inventory, and Marketing teams, contributing directly to the success of new launches and online initiatives.

Why Join Us:At Jordan's Furniture, you'll play a vital part in shaping the online product experience that customers rely on when choosing pieces for their homes. As our Product Information Specialist, your work directly influences how customers discover, understand, and feel confident in the products they purchase.

We're proud that the average Jordan's employee stays with us for more than 12 years—a true testament to our supportive workplace and strong values.

What We Stand For — Where Work is Fun and Values Matter

At Jordan's, we live the J-Way. Every day, our team embodies values that make a real difference:

• We Care… a Lot – because kindness and support are at the heart of everything we do.
• We Do the Right Thing – integrity is non-negotiable.
• We Dare to Think Differently – innovation keeps us ahead of the game.
• We Make Work Fun – yes, fun Because great energy fuels great work.

Responsibilities:

· Enter, update, and maintain product information within Shopify Plus and inRiver PIM, ensuring data accuracy and alignment across systems.

· Manage digital assets including images, descriptions, attributes, dimensions, and metadata to support optimal product presentation.

· Support new product launches, ensuring SKUs, pricing, and copy are complete and approved prior to site activation.

· Conduct regular audits to ensure data accuracy, consistency, and compliance with brand and merchandising standards.

· Collaborate with Site Merchandising and Planning teams to confirm inventory visibility, pricing accuracy, and collection assignments.

· Ensure SEO-friendly product content, including titles, tags, and metadata, to improve discoverability.

· Identify and resolve data discrepancies between Shopify, inRiver, and other connected systems.

· Maintain documentation and best practices for product data workflows and version control.

· Support reporting and product data exports to aid cross-functional analysis.

Qualifications:

· 2–3 years of experience in data entry, product content management, or eCommerce operations.

· Experience with Product Information Management (PIM) systems, preferably inRiver.

· Familiarity with Shopify Plus or similar eCommerce platforms required.

· Proficient in Excel or Google Sheets, including managing bulk uploads and product data templates.

· Exceptional attention to detail and a methodical approach to maintaining data accuracy.

· Basic understanding of SEO and digital merchandising principles.

· Strong communication and collaboration skills across cross-functional teams.

· Eager to learn, process-oriented, and comfortable working in a fast-paced environment.

About You:

You take pride in precision and structure. You're the kind of person who notices when a product name, spec, or price doesn't match—and can fix it fast. You enjoy working behind the scenes to ensure every product detail is flawless and every launch runs smoothly.

You're ready to grow your eCommerce career in a team that values accuracy, innovation, and collaboration.

Pay Range: $56, $70,000.00 year. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Jordan's Furniture is an Equal Opportunity Employer.