Engagement Manager

2 weeks ago


San Francisco, United States Dealops Full time

The opportunityAs an Engagement Manager at Dealops, you’ll operate at the intersection of customers, product, and operations. You’ll own high-value customer engagements end-to-end – driving fast time-to-value and turning real-world learnings into inputs that shape how the product evolves.You’ll lead customers through launches, drive adoption of new AI capabilities, and act as a long-term strategic partner. This is a high-impact, cross‑functional role where you’ll help define how Dealops delivers AI‑native pricing solutions at scale and codify best practices for AI‑powered pricing.This is an in-person role based in our San Francisco office.What you’ll ownCustomer outcomes, end‑to‑end: Own launches, experiments, and expansions for key strategic customers – accountable for adoption and impact1 → 10 execution: Turn early customer work into repeatable playbooks, operating models, and best practices that scale across customersFrom fieldwork to product leverage: Translate real customer pain points into clear product requirements, roadmap inputs, and GTM insights that shape what we build and how we sellPath to Product Management: Use customer‑led insights to take ownership of defined product areas over time – progressing from leading engagements to owning product spacesWhat makes you a fit2–5 years in a client‑facing role (top‑tier consulting or investment banking, or BizOps/operations at a high‑growth startup)Proven ability to take ambiguous problems from 0 → 1 and drive them to real outcomesStrong business judgment with demonstrated interest in moving into Product ManagementExperience with B2B pricing, GTM tooling, or AI‑powered products a plusWhat we offerCompetitive salary + early‑stage equityUnlimited PTO (really)Daily team lunch & snacksSeniority levelMid‑Senior levelEmployment typeFull‑timeJob functionBusiness Development and SalesIndustriesSoftware Development #J-18808-Ljbffr


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