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Automotive Service Advisor

2 months ago

Bolingbrook, United States Christian Brothers Automotive Full time

Christian Brothers Automotive 

We Offer:

  • Closed Every Weekend To Spend Time With Family & Friends
  • Paid Vacation, Holidays & Bonus Available
  • Healthcare, Dental & Vision Insurance Available
  • 401K Benefits Available
  • Local Owner - Onsite Daily
  • On-Going Training & Career Advancement
  • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
  • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  • Continuous Training Available Through The CBA Flywheel Learning System


Job Title:

Automotive Service Advisor / Writer

Location:  

714 S. Weber Road
Bolingbrook, IL 60490

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person guests look to when they need help. You are the person our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.  

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

  • Greet every guest with hospitality and respect
  • Present the best solution to properly repair vehicles in an easy way for them to understand
  • Manage the store’s workflow in an effective and efficient manner
  • Consistently and effectively recommend our services without jeopardizing honesty and integrity
  • Maintain a positive attitude and team atmosphere at all times
  • Communicate on the phone in a clear professional manner
  • Build long-term relationships between the store, yourself, teammates, suppliers and the guest
  • Directs, coordinates, and participates in performing guest service activities
  • Shuttle guests and pick up parts as needed
  • Work together as a team and assist other employees as needed.

Qualifications:

  • Current driver’s licenses
  • Driving record acceptable to our current insurance carrier
  • Proficiency in Windows based computer software and automotive store applications
  • Experience in Automotive Customer Service and Service sales
  • High school diploma or equivalent
  • Minimum 5 years experience preferred

Physical Requirements:

  • Being dependable and reliable for a position scheduled for Monday – Friday, 7am – 6pm
  • Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Keeping a brisk work pace in a high-volume environment

This position is located in our "award winning" Bolingbrook, IL shop.

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

PandoLogic. Keywords: Automotive Service Advisor, Location: Bolingbrook, IL - 60440