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Team Manager

3 months ago

Kingston Springs, United States Sonic Drive-In Kingston Springs Full time

Sonic Drive-In Kingston Springs is looking for a passionate full time or part time Team Manager to join our team in Kingston Springs, TN. We are looking for someone passionate about the service industry who wants to hone their craft and grow their career at Sonic Drive-In Kingston Springs

The role: The primary responsibilities of the Team Manager are the flawless execution of shifts, accomplishing the established goals and objectives of the restaurant, and to be accountable for their team. The Team Manager must be excited about the business of restaurants and have the desire to obtain a high level of skill and knowledge in food, beverage and service execution. They must balance daily operations, management of people and product, administrative duties and the consistent use of systems.

Operations and People/Staffing responsibilities:
-Holds hourly staff accountable through timely feedback and coaching and follows disciplinary guidelines when necessary.
-Responsible for staff education, menu meeting execution, and ensuring your team has a focus on professionalism, appearance, and guest satisfaction.
-Executes the new hire training and ongoing training follow-up in a consistent and timely manner.
-Responsible for maintaining proper staffing levels throughout all the shifts you are on duty.
-Accountable for making sure the restaurant is clean
-Ensures that your team focuses on guest satisfaction and resolves any guest issues
-Responsible for providing leadership and being a role model for your fellow managers and all staff members

Business financials responsibilities:
-Develops and demonstrates an understanding of the P&L statement and actively participates in P&L meetings.
-Accountable for cash handling including: opening and closing bank drawer reconciliation, bank deposits & change orders, check writing and reconciliation.
-Supervises/communicates with hourly staff and management to achieve budgeted costs with regard to categories including labor, food, beverage and controllables.

Nice to haves:
-Previous restaurant management experience
-Proven track record of meeting sales/cost targets, personal goals and developing managers
-Computer/POS skills
-Leadership, Coaching and Teaching abilities
-Excellent communication skills (oral, written, and listening skills)
-Passion for both guest service, employee engagement and the restaurant business
-Proactive problem-solving abilities
-Ability to work days, nights, weekends and holidays