Head of User Experience

1 week ago


pittsburgh, United States Incedo Inc. Full time

**Company Overview:**

Join a leading financial services organization dedicated to transforming the way consumers interact with financial products and services. We are committed to delivering innovative, customer-centric solutions that meet the evolving needs of our clients. We are seeking a visionary Head of User Experience (UX) to lead and grow our UX team, driving design excellence across our lending products and services.

**Position Overview:**

As the Head of User Experience, you will be responsible for shaping and executing the UX strategy for our consumer lending products. You will lead a talented team of UX designers, researchers, and strategists to create intuitive, engaging, and seamless user experiences that align with our business goals and customer needs. Your leadership will play a critical role in ensuring our products remain competitive and user-friendly in a rapidly changing financial landscape.

**Key Responsibilities:**

  • Leadership & Strategy:** Develop and execute a comprehensive UX strategy that supports the company’s business objectives and enhances the user experience across all lending products.
  • Team Management:** Lead, mentor, and grow a diverse team of UX professionals, fostering a collaborative and innovative design culture.
  • User Research:** Oversee the planning and execution of user research and testing, ensuring insights are effectively integrated into the design process.
  • Design Excellence:** Drive the design process from concept to delivery, ensuring high design quality standards, usability, and accessibility.
  • Collaboration:** Work closely with cross-functional teams, including product management, engineering, and marketing, to ensure alignment on project goals and deliverables.
  • Innovation:** Stay ahead of industry trends and emerging technologies, incorporating best practices and new methodologies to enhance the UX of our products.
  • Stakeholder Communication:** Present UX strategies, design solutions, and user insights to senior leadership, advocating for user-centric design principles.

**Qualifications:**

Experience:** 8+ years of experience in UX design, with a minimum of 4 years in a leadership role within the financial services industry or a similar field.

Education:** Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field. A Master’s degree is preferred.

Leadership:** Proven experience leading and managing UX teams, with a track record of driving design innovation and improving user experiences.

Skills:** Strong understanding of user-centered design principles, UX research methodologies, and design thinking processes.

Communication:** Excellent communication and presentation skills, with the ability to articulate complex design concepts to non-design stakeholders.

Tools:** Proficiency in UX design tools such as Sketch, Figma, Adobe XD, or similar.

Mindset:** A visionary and customer-centric mindset passionate about creating impactful user experiences.

**Benefits:**

- Competitive salary and bonus structure.

- Comprehensive health and wellness benefits.

- Opportunities for professional development and career growth.

- Flexible working arrangements and work-life balance initiatives.

**Application Process:**

Interested candidates are invited to submit their resume, portfolio, and a cover letter outlining their relevant experience and vision for leading a UX team in the financial services industry.

**Equal Opportunity Employer:**

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • pittsburgh, United States Incedo Inc. Full time

    **Company Overview:** Join a leading financial services organization dedicated to transforming the way consumers interact with financial products and services. We are committed to delivering innovative, customer-centric solutions that meet the evolving needs of our clients. We are seeking a visionary Head of User Experience (UX) to lead and grow our UX team,...


  • Pittsburgh, United States Oxford Solutions Full time

    Oxford Solutions has an opening with our client for a User Experience (UX) Product Manager.Hybrid work schedule in Pittsbugh, PA.As the User Experience Product Manager, you will be at the forefront of creating and refining the user experience for products. You will work closely with cross-functional teams, including product development, engineering, and...


  • Pittsburgh, PA, United States Department of the Treasury Full time

    DutiesWHAT IS THE OLSDIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: ONLINE SERVICES The following are the duties of this position at the full working level. Collaborates, develops and builds support and tools (technical and policy) for implementing a common user experience. Develops...


  • Pittsburgh, Pennsylvania, United States University of Pittsburgh Libraries Full time

    Head, Bevier Engineering LibraryUniversity Library SystemUniversity of PittsburghThe Head of the George M. Bevier Engineering Library is a faculty librarian in the University Library System (ULS) reporting to the Associate University Librarian for Research and Learning. The position heads the Engineering Library, which also serves as the hub of library...


  • Pittsburgh, Pennsylvania, United States Carnegie Mellon School of Design Full time

    Head of the School of Design SearchCarnegie Mellon School of Design seeks an intellectually curious, collaborative, experienced, and dynamic leader to join the School of Design. Working collaboratively and strategically with faculty, staff, students, and alumni, the Head will lead the further development and enactment of a forward-thinking vision for the...


  • Pittsburgh, Pennsylvania, United States Powder River Industries, LLC Full time

    Job OverviewThis role is essential for providing comprehensive support within the IT framework of Powder River Industries, LLC. The technician will deliver second-level assistance to users facing challenges with personal computers, servers, and mainframe applications. Responsibilities include addressing issues that first-tier support cannot resolve,...


  • Pittsburgh, Pennsylvania, United States Community College of Allegheny County Full time

    Position Title: Head of IT Services ManagementDepartment: Information Technology ServicesGeneral Overview: This role is pivotal in overseeing the comprehensive infrastructure, which encompasses data center operations, networking devices, advanced security measures, and business continuity protocols. Accountable for the management of critical applications...


  • Pittsburgh, Pennsylvania, United States Powder River Industries, LLC Full time

    Job OverviewThis role is crucial in providing technical assistance to users within the organization. The selected candidate will deliver second-level support for various computing environments, including personal computers, servers, and mainframe applications. The technician will address issues that first-level support cannot resolve, collaborating with...


  • Pittsburgh, Pennsylvania, United States Duquesne Light Company Full time

    End User Support Specialist Job OverviewThe End User Support Specialist is tasked with delivering exceptional customer service and technical assistance for end-user computing devices. This role encompasses diagnosing and rectifying software and hardware challenges while adhering to established protocols.Key Responsibilities:Assist the PC support team in the...


  • Pittsburgh, United States Krystal Biotech Full time

    Job DescriptionJob DescriptionHead of PharmacovigilanceAbout Krystal Bio:  At Krystal Biotech, we bring together the brightest and most eager minds to relentlessly pursue the discovery, development, manufacturing, and commercialization of genetic medicines to treat diseases with high unmet medical needs.Founded in 2016, Krystal is distinguished in three...


  • Pittsburgh, United States Powder River Industries, LLC Full time

    Job DescriptionJob DescriptionDescription:This position will support the US Army Corps of Engineers RITS Program. Provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network services, software systems engineering, and/or...


  • Pittsburgh, Pennsylvania, United States Carnegie Mellon University Full time

    Professor and Department Head of Chemical EngineeringCarnegie Mellon University: College of Engineering: Chemical EngineeringLocationPittsburgh, PennsylvaniaDescriptionThe Carnegie Mellon University College of Engineering invites applications for the position of Professor and Head of the Department of Chemical Engineering.With over 100 years of history of...


  • Pittsburgh, Pennsylvania, United States InsideHigherEd Full time

    Job Summary:Chatham University is seeking a highly motivated and experienced Head Cheerleading Coach to lead our Cheerleading Program. The successful candidate will be responsible for the overall development and maintenance of the program, including structural and administrative organization.Key Responsibilities:Develop and implement a comprehensive...


  • Pittsburgh, United States Innovation Works, Inc. Full time

    Job DescriptionJob DescriptionWhy PopCom?We are a team that is highly passionate and enthusiastic about creating truly innovative ideas and developments that can help the business stand out against competitors in the greater industry. We are a small team where hard work, creative thinking, and tenacity are worth a whole lot. Everything you do will make a...


  • Pittsburgh, Pennsylvania, United States The PNC Financial Services Group Full time

    Job ProfilePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to...


  • Pittsburgh, United States Chatham University Full time

    Head Coach Women and Men's SquashThe Athletics Department of Chatham University is accepting applications for the position of Head Coach for Women's and Men's Squash program. The Head Coach is a member of the administrative staff of Chatham University, reports to the Director of Athletics. This position directly supervises the Assistant Coaches, student...


  • Pittsburgh, United States BluePearl Full time

    BluePearl Pet Hospital in Pittsburgh (North), PA is seeking a Specialty Service Head with a DVM/VMD and 2 years’ experience as a board-certified Specialist. You will provide leadership and direction on day-to-day matters impacting the specialty service while supporting the hospital Medical Director and Operational Leaders ensuring medical quality in...


  • Pittsburgh, Pennsylvania, United States VetJobs Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Head of Procurement and Operations. This is a key role that will be responsible for leading the procurement and operations functions, ensuring that we achieve our business objectives while maintaining a high level of quality and service.Key ResponsibilitiesLead...


  • Pittsburgh, Pennsylvania, United States InsideHigherEd Full time

    Job Summary:Chatham University is seeking a highly motivated and experienced Head Cheerleading Coach to lead the development and maintenance of the University's Cheerleading Program. The successful candidate will be responsible for overseeing the program's structural and administrative organization, ensuring a safe and effective practice environment, and...


  • Pittsburgh, Pennsylvania, United States InsideHigherEd Full time

    Job Summary:The Head Cheerleading Coach will be responsible for the overall development and maintenance of the Chatham University Cheerleading Program. This includes structural and administrative organization of the program, as outlined in the responsibilities listed below.Key Responsibilities:Communicate frequently with the Assistant Athletic Director to...