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Human Services Supervisor
1 month ago
Full Time or Part Time: Full Time
Additional Detail
APPLY HERE
General statement of duties:
This position is responsible for supervising, planning and directing the work of a team of Human Services Specialists.
Essential duties include, but are not limited to:
- Direct supervision of human services specialists who manage responsibilities of accurate and timely determination of eligibility and case management for public assistancebenefit programs.
- General supervisory responsibilities that include staff development, one-on-one supervisor consultations, completing performance reviews and performance management including the discipline process as needed.
- Participation in the recruitment, hiring, training and onboarding of new employees.
- Creating, maintaining & reviewing program reports & spreadsheets to manage the work and to collect data and statistics for reporting purposes.
- Participation in agency workgroups to ensure accuracy and compliance with program requirements and promote the agency's strategic plan.
- Gathering and summarizing statistical data related to program outcomes and community needs to support programmatic functions and needed changes.
- Strong knowledge of federal and state programs including SNAP, Medicaid, TANF, Long-term Care, Energy Assistance, General Relief and other benefits programs.
- The ability and desire to lead, develop and support staff in their day-to-day work.
- A collaborative approach to work and problem-solving.
- The skills to work quickly and thoughtfully to resolve customer issues with our community and colleagues.
Possession of a related bachelor's degree and four (4) years of professional-level human services program experience (e.g., public assistance or social services), preferably two (2) of which have been in a lead or supervisory capacity; OR, human services program experience may be substituted for the four-year bachelor's degree on an equal-time basis; OR, any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Additional Information:
Central registry check and criminal history record check & fingerprinting are conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
APPLY HERE
