Outpatient Clinic Program Manager

2 months ago

Visalia, United States Kaweah Health Care District Full time

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do - in the health of our patients, our loved ones, and our community.

Benefits Eligible

Full-Time Benefit Eligible

Work Shift

Day - 8 Hour or less Shift (United States of America)

Department

7193 RHC-Dinuba Health Clinic

Manages clinic programs and services and collaborates with a multidisciplinary team to ensure the delivery of high-quality, cost-effective care to a diverse patient population.

QUALIFICATIONS

License /Certification

Required:

Current CA RN license

Kaweah Health approved crisis intervention training within 60 days of hire/transfer.

Education

Required: Bachelor's Degree in business administration, nursing or equivalent combination of education/related experience

Experience

Preferred: Three to five years of operational supervisory experience in outpatient clinics (i.e. rural health clinics or federally qualified health centers), skilled nursing facilities, and/or group homes demonstrating the ability to lead and manage complex operations successfully.

Knowledge/Skills/Abilities

Demonstrates ability to simultaneously work with and organize key stakeholders across multiple departments and community partners.

Exhibits the ability to organize work assignments and follow through with accuracy.

Exercises good judgment, demonstrates initiative, emotional stability, tact and poise.

Demonstrates proficiency in the use of technology and software.

Ability to manage multiple projects and deadlines.

Ability to manage competing objectives in an ambiguous, fast-moving environment to achieve results.

Ability to lead efficient meetings and obtain desired outcomes.

Professional work style with high level of problem solving skills.

High degree of knowledge of process development and process improvement.

Applies critical thinking to generate and assess alternative solutions and conclusions and to anticipate needs and problems in advance.

Strong attention to detail and accuracy.

Communicates complex information clearly using verbal, written, and visual tools.

Knowledge of regulatory requirement of hospital-based outpatient operations; Joint Commission, HRSA, CMS, CDPH, etc.

JOB RESPONSIBILITIES

Essential

Responsible for effective management of day-to-day operations for assigned programs and services in a manner that supports high quality services and patient satisfaction.

Reviews clinic workflows, concerns, and operational/clinical goals with clinicians and Medical Directors for assigned programs and services.

Participates as a core member of the outpatient leadership team to strengthen organizational capacity: promotes the outpatient network's goals and philosophies to staff; participates in management committees; and actively collaborates with others in support of the assigned duties.

Conducts and/or attends regular agenda driven monthly meetings with staff, leadership, clinicians, and organizational partners to address concerns, opportunities, and to communicate mission of organization.

Works as part of the health care team to facilitate patient care needs between Kaweah and partnered entities.

Assures that all patient care activities are in accordance with the rules and regulations governing outpatient clinic services.

Develops positive working relationships and partnerships with clinicians and staff involved in the care delivery continuum.

Communicates with appropriate clinicians, leaders, support staff, and administrators regarding patients care concerns.

Has knowledge base of skilled nursing facilities and group homes rules and regulations, environment of care.

Represents and markets the program(s) to the community.

Additional

Travel required between clinics, skilled nursing facilities, group homes and other locations as needed.

Responsible for outreach and coordination of services with outside agencies and community resources as they pertain to clinic services.

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area. Knowledgeable of growth and development for all patient/family cultural, linguistic, spiritual, gender, and age specific needs. Able to effectively communicate and care for patient and family as reflected in the Plan for Provision of Care.

Pay Range

$47.35 -$71.03

If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.

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