Current jobs related to General Manager - Tempe - Keolis North America LLC

  • General Manager

    4 weeks ago

    Tempe, Arizona, United States LeafSide Full time

    General Manager Job DescriptionLeafSide is seeking a highly skilled and experienced General Manager to join our team in Tempe, AZ. As a key member of our leadership team, you will be responsible for driving business growth, developing strategic plans, and executing them to meet company goals.Key Responsibilities:Strategy Development: Collaborate with the...

  • Assistant General Manager

    4 weeks ago

    Tempe, Arizona, United States Peachtree Group Full time

    Job Title: Assistant General ManagerThe Assistant General Manager plays a crucial role in ensuring the smooth operation of our hotel's departments, including Front Desk, F&B, Housekeeping, and Engineering. This individual is responsible for providing exceptional service to our guests, maintaining a clean and safe environment, and effectively managing...

  • General Manager

    4 weeks ago

    tempe, United States LeafSide Full time

    General ManagerWhat if you could make a real difference, every day, for people’s health ✅, animals 🐮, and the planet 🌎 — working with a passionate vegan team?You certainly can, at LeafSide! We are a fast-growing company, offering innovative 100% whole-food plant-based (WFPB) vegan meals. Our mission is to make optimally healthy, whole vegan...

  • General Manager

    1 month ago

    Tempe, United States LeafSide Full time

    General ManagerWhat if you could make a real difference, every day, for people’s health ✅, animals 🐮, and the planet 🌎 — working with a passionate vegan team?You certainly can, at LeafSide! We are a fast-growing company, offering innovative 100% whole-food plant-based (WFPB) vegan meals. Our mission is to make optimally healthy, whole vegan...

  • General Manager

    1 month ago

    Tempe, United States LeafSide Full time

    General ManagerWhat if you could make a real difference, every day, for people’s health ✅, animals 🐮, and the planet 🌎 — working with a passionate vegan team?You certainly can, at LeafSide! We are a fast-growing company, offering innovative 100% whole-food plant-based (WFPB) vegan meals. Our mission is to make optimally healthy, whole vegan...

  • Assistant General Manager

    3 months ago

    Tempe, United States Upward Projects Full time

    ABOUT THE ROLE As an Assistant General Manager your goal is to support the General Manager’s vision of excellence that is team-focused and always innovative. This role directs the creation of sincere and genuine connections while maintaining a positive work environment, delegating and managing the daily functions of the assigned restaurant, and...

  • Senior General Ledger Manager

    3 weeks ago

    Tempe, Arizona, United States Circle K Full time

    Senior General Ledger ManagerWe are seeking a highly skilled and experienced Senior General Ledger Manager to fill a pivotal role in maintaining financial accuracy and ensuring compliance across our organization. As the ideal candidate, you will have a strong background in general ledger accounting and a proven track record of managing successful...

  • General Manager in Training

    4 weeks ago

    Tempe, Arizona, United States Bowlero Corporation Full time

    General Manager in TrainingAre you a customer service pro looking for a challenging and rewarding role? Do you have a passion for leading teams and driving business results? We're seeking a General Manager in Training to join our team at Bowlero Corporation.Key Responsibilities:Develop and implement financial operational plans and budgets to achieve center...

  • Assistant General Manager

    1 month ago

    Tempe, Arizona, United States Peachtree Group Full time

    Job SummaryThe Assistant General Manager is a key member of our team at Peachtree Group, responsible for ensuring the smooth operation of our Front Desk, F&B, Housekeeping, and Engineering Departments. This role requires a strong commitment to providing exceptional guest service and maintaining a clean and safe environment.Key ResponsibilitiesGuest Service:...

  • Assistant General Manager

    4 weeks ago

    Tempe, Arizona, United States American Campus Communities Full time

    Job Title: Assistant General ManagerWe are seeking a highly skilled and experienced Assistant General Manager to join our team at American Campus Communities. As a key member of our property administration team, you will be responsible for coordinating and supervising the entire operations of our apartment community.Key Responsibilities:Coordinate and...

  • Assistant General Manager

    4 weeks ago

    Tempe, Arizona, United States Wendy's Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Wendy's. As a key member of our leadership team, you will be responsible for providing strategic direction and guidance to our restaurant staff, driving customer satisfaction, and contributing to the overall success of our business.Key...

  • Senior General Ledger Manager

    4 weeks ago

    Tempe, Arizona, United States Circle K Full time

    Senior General Ledger ManagerWe are seeking a highly skilled and experienced Senior General Ledger Manager to play a pivotal role in maintaining financial accuracy and ensuring compliance across our organization.Key Responsibilities:Provide leadership, coaching, and guidance to the General Ledger team, monitoring and evaluating performance.Strategic analysis...

  • Sr. Manager, General Ledger

    2 months ago

    Tempe, United States Circle K Full time

    Position SummaryWe are seeking a highly skilled and experienced Senior General Ledger Manager to join our team at Circle K. As the Senior General Ledger Manager, you will play a pivotal role in maintaining financial accuracy and ensuring compliance across our organization. As the ideal candidate, you will have a strong background in general ledger accounting...

  • Assistant General Manager

    3 weeks ago

    Tempe, United States Marriott Full time

    Additional InformationBonus EligibleJob Number24188166Job CategoryRooms & Guest Services OperationsLocationResidence Inn Tempe Downtown/University, 510 South Forest Avenue, Tempe, Arizona, United States, 85281VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY Bonus Eligible Responsible for supporting all aspects of the...

  • Assistant General Manager

    4 months ago

    Tempe, United States Peachtree Group Full time

    The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, F&B, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will...

  • Assistant General Manager of Operations

    1 week ago

    Tempe, Arizona, United States Peachtree Group Full time

    Key Responsibilities:The Assistant General Manager is responsible for overseeing the efficient operations of the Front Desk, Food and Beverage, Housekeeping, and Engineering Departments. They ensure that guests receive quality service and a clean, safe environment throughout their stay, while effectively managing expenses and maximizing service levels.Main...

  • Assistant General Manager

    2 months ago

    Tempe, Arizona, United States Peachtree Group Full time

    Assistant General Manager Job DescriptionThe Assistant General Manager plays a crucial role in ensuring the smooth operation of the Front Desk, F&B, Housekeeping, and Engineering Departments at Peachtree Group. This position requires a strong commitment to providing exceptional service to guests while effectively managing expenses and maximizing service...

  • Assistant General Manager

    3 weeks ago

    Tempe, Arizona, United States Panera Bread Full time

    Lead a Team to SuccessAs an Assistant General Manager at Panera Bread, you will play a key role in leading a high-performing team and driving business results. You will support the General Manager in managing overall operations, improving the customer experience, and increasing sales and profitability.Key Responsibilities:Build a Positive Team CultureEnsure...

  • Wingstop Assistant General Manager

    4 weeks ago

    Tempe, Arizona, United States Wing Stop Full time

    Unlock Your PotentialAt Wingstop, we're on a mission to serve the world flavor. As our Assistant General Manager, you'll play a key role in driving our success by leading a high-performing team and delivering exceptional customer experiences.What You'll EnjoyA competitive salary based on your experience and skillsAnnual performance reviews to ensure you're...

  • Restaurant General Manager

    4 weeks ago

    Tempe, Arizona, United States Gecko Hospitality Full time

    Restaurant General Manager Job DescriptionWe're seeking an experienced General Manager to lead our team in a fast-growing fast-casual concept in Tempe, AZ. As the driving force behind our iconic brand, you'll be responsible for recruiting, developing, and training personnel, managing inventory and food quality, controlling costs, and delivering financial...

General Manager

2 months ago

Tempe, United States Keolis North America LLC Full time
Knowledge and Experience:
  • Minimum 10 years as a General Manager, and AGM or senior leadership role.
  • Management experience with accountability for safety, performance and Profit/Loss
  • Bachelor's Degree or equivalent training and experience
  • Has evidence of experience and accountability for emergency planning, incidence response and safety management in a [mode] environment.
  • Experience and accountability for emergency planning, incidence response and safety management in a [mode] environment.
  • Experience of PPPs is an advantage
  • FRA/FTA/ regulator
Skills:
  • Inspirational and motivational leader
  • Work well as part of a team
  • Possess excellent communication, interpersonal and decision making skills
  • Will be fluent in English with excellent written and verbal communication skills
  • Must be customer-focused with the ability to inspire your team with commitment and enthusiasm
  • Will have the ability to identify and solve problems in a structured and analytical way
  • Must have experience in dealing with Clients and various stakeholders such as Emergency Services providers
Key Accountabilities:

Strategic Planning and mobilization
  • Lead the mobilization of the contract to commence passenger services safely, on time, on budget and meeting the required contractual milestones.
  • Develops the integrated annual business plan within the wider KTA plan, including a look back at the bid and looking forward, taking into account what has changed
  • Leads the delivery approach, key milestones, dependencies, scope, effort, resources, budgets and quality to include:
  • Resourcing for organizational performance optimization
  • Identification of key business priorities
  • Identification of organizational synergies
  • Recommendation of differential investment
  • Monitor the delivery of the business plan and the performance improvements targeted. Lead the creation and maintenance of the monthly visualization room, leveraging from the process to drive employee engagement and performance continuous improvement.
  • Report (at a minimum) monthly to the relevant Manager (RVP or CEO) on the property's overall performance, encompassing all KeoLife pillars.
Safety
  • Be Accountable for the overall organizational safety performance
  • Ensure all relevant statutory and regulatory safety policies are applied and adhered to
  • Ensure Safety governance is in place, continuously bringing safety performance and adherence to processes to the forefront.
  • Create and maintain a just culture within the organization where all employees are treated fairly and justly and understand their contribution to the organization's safety culture.
  • Drive continuous improvement in safety performance resulting in sustainable improvements to all lead and lag indicator improvements E.g. AFR and IFR.
  • Contribute to the safety culture through displaying exemplary safety oriented behaviors
Operational Performance (Operations and Maintenance)
  • Accountable for the planning, delivery and continuously improvement of the passenger service delivery, as specified by the client.
  • Lead the implementation, monitoring and continuous improvement of the operations and maintenance processes, ensuring Keolis' best practices are in place (eg. Asset Management System, Operational System)
  • Monitor, report and actively improve the operational performance of the organization, such as OTP, service delivery, revenue hours/mileages delivery, fleet availability and reliability...
  • Work in collaboration with our client and our communities to plan and deliver special event services
  • Drive an asset management approach focused on asset safety, availability and reliability to meet short, medium and long term requirements.
  • Assist client in the development of asset replacement decisions, positioning Keolis as a long term strategic partner.
Customer Satisfaction
  • Accountable for the organizations' overall customer experience
  • Implement, monitor and maintain customer centric processes (passenger information, passenger experience and passenger feedback as a minimum), bringing Keolis' best practices in the organization and ensuring continuous improvement in every customer experience.
  • Lead a customer oriented culture where all staff 'think like a passenger'
  • Assure the investigation, response and procedure improvements occur as they relate to customer comments.
  • Support a network wide customer satisfaction approach through promoting inter-modality in collaboration with the client and other operators.
Employee Engagement
  • Set the tone of leadership throughout the organization through implementation of the Keolis management principles
  • Lead an engaging culture where each individual is able to work to their full potential in the aligned delivery of the business objectives.
  • Lead the senior management team and create a positive, collaborative, team oriented environment in which they can work effectively
  • Build the talent pool to ensure future capability to deliver the organizational business plan
  • Lead the Union relationship:
  • Understand and monitor compliance to the ratified CBA
  • Plan and lead CBA negotiations
  • Manage union relationships to be productive and enable win-win outcomes.
  • Drive an improvement in the employee experience enabling improvements in all employee related KPIs including: employee turnover, unplanned absenteeism, driver headcount.
  • Drive employee survey participation and deliver local action plans to continually improve employee experience and engagement.
Economic Performance
  • Accountable for economic performance - budget setting, monitoring and taking corrective actions as necessary to ensure objectives are met
  • Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner, and in accordance with policy and process.
  • Monitor and manage costs of the organization to ensure delivery against the authorized budget.
  • Drive financial improvement across key drivers of performance:
  • Lead improvement in key revenue streams, such as liquidated damages and delivery of revenue hours/mileage
  • Drive the critical link between labor performance and financial performance, ensuring a strong understanding and alignment of the operational decisions to our financial performance - without compromising safety, operational performance and employee engagement
  • Ensure any opportunities for procurement initiatives have been explored and deliver
  • Monitor and drive improvement in the organizational claims management, ensuring best value for money is achieved within the context of the organization's safety performance
  • Improve financial performance of the business in a sustainable manner
Client Relationship and external relationships
  • Accountable for the quality of relationship with client
  • Put in place contract governance to ensure best practice contract management.
  • Manage the contract with the client with thorough review of contractual compliance, and act on any gaps, including actions coming from the annual contractual audit.
  • Identify opportunities to improve delivery against the contract within the shareholder expectations to develop win-win outcomes for operator and client in accordance with our value of 'we commit'.
  • Monitor and assure the quality of the Stakeholder relationships for the organization.
  • Ensures that the organization remains sensitive to key stakeholders (associations, user associations, etc..) and so becomes and remains a known and respected contributor to the growth and prosperity of the region.
  • Attend client boards meetings and report key messages to key internal contacts.
Additional Statements:
  • Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
  • Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
  • Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
  • EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
  • Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

INDHP