Customer Service
3 weeks ago
Waterway is now hiring Customer Service - Representatives at our Leawood location As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you.
The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job
Compensation: Average $19 per hour (base pay + sales bonuses)
Location: Waterway Carwash - Leawood location - 4200 W 119th St. Leawood, KS 66209
Why Waterway? Perks and Discounts
- Flexible scheduling – Daytime, Evening, and Weekend shifts available.
- Tuition Assistance Program – up to $4,000 a year
- Free Car Washes and Gas Discounts.
- Referral Bonus program.
- Recognized as a Top Workplace multiple years running.
- Advancement, Promotion, & Cross-Training Opportunities.
Experience
- 6 months work experience in customer service, retail, or sales strongly preferred
Additional Requirements
- Current and valid drivers’ license;
- Professional demeanor, behavior, and appearance in accordance with company policy;
- Ability to perform all essential functions safely without endangering oneself or others;
- Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
- Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
- Ability to complete all required trainings/certifications required to perform any of the required functions.
- Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
- Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
- Car Washes – identify customer needs and present complimentary solutions.
- Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
- Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
- Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
- Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
- Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
- Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
- Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
- Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
- Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
- Perform various transactional functions to meet customer demand and store staffing needs.
- Various other functions as identified and directed by management.
Work Environment/Physical Demands
- Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
- Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
- Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
- Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
- Cognitive – perform arithmetic calculations and operate data entry devices.
- Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (Recruiting@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
-
Customer Service Representative
16 hours ago
Leawood, Kansas, United States Walgreens Full timeJob SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers.Key ResponsibilitiesModel...
-
Customer Service Representative
3 weeks ago
Leawood, Kansas, United States First Federal Bank Full timeCustomer Service Representative Job SummaryFirst Federal Bank is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, building and maintaining customer relationships, and contributing to the growth and...
-
Customer Service Representative
1 month ago
Leawood, Kansas, United States Cosentino's Food Stores Full time{"Job Title": "Customer Service Clerk", "Job Summary": "We are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at Cosentino's Food Stores. As a Customer Service Clerk, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and...
-
Customer Service Representative
2 weeks ago
Leawood, Kansas, United States Waterway Carwash Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the...
-
Customer Service
3 weeks ago
Leawood, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Leawood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...
-
Customer Service
2 weeks ago
Leawood, United States Waterway Carwash Full timeOverview Waterway is now hiring Customer Service - Representatives at our Leawood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path...
-
Customer Service Representative
1 month ago
Leawood, Kansas, United States Balls Foods Full time{"title": "Customer Service Representative", "content": "Key ResponsibilitiesAs a Customer Service Representative at Balls Foods, you will be responsible for providing exceptional customer service by assisting customers with their shopping experience. This includes sacking and carrying out purchases, bringing in grocery carts, and maintaining a clean and...
-
Customer Service Representative
2 weeks ago
Leawood, Kansas, United States PSG Panasonic Connect North America Professional Services Full timeJob Title: Customer Service RepresentativeAt PSG Panasonic Connect North America Professional Services, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to internal and external customers, resolving...
-
Customer Service Representative
4 months ago
Leawood, United States LoanMax Title Loans Full timeJob DescriptionLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...
-
Customer Service Representative
4 weeks ago
Leawood, Kansas, United States Great Southern Bancorp Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking center, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining the security of assigned cash.Key...
-
Customer Service
3 months ago
Leawood, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Leawood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path...
-
Customer Service Representative
3 weeks ago
Leawood, Kansas, United States Great Southern Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Banking Center team, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining the security of assigned cash.Key ResponsibilitiesRepresent the...
-
Customer Service Representative
4 weeks ago
Leawood, Kansas, United States Waterway Carwash Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide outstanding...
-
Customer Service Representative
4 weeks ago
Leawood, Kansas, United States Ball's Food Stores Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries...
-
Customer Service
3 weeks ago
Leawood, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Leawood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...
-
Customer Service
1 month ago
Leawood, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Leawood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...
-
Customer Service
3 weeks ago
Leawood, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Leawood location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...
-
Customer Service Representative
18 hours ago
Leawood, Kansas, United States UnitedHealth Group Full timeOptum Customer Service RepresentativeAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Customer Service Representative, you'll play a vital role in delivering exceptional service to our customers, ensuring they receive the care and support they need to thrive.Key...
-
Customer Service Representative
2 weeks ago
Leawood, Kansas, United States Elevance Health, Inc. Full timeCustomer Care Representative I/IIElevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. As a Customer Care Representative I/II, you will be part of a team that provides exceptional customer service to our clients. Your primary responsibility will be to respond to customer inquiries and resolve issues...
-
Customer Service Representative
19 hours ago
Leawood, Kansas, United States UnitedHealth Group Full timeUnlock Your Potential as a Customer Service Representative at UnitedHealth GroupAre you passionate about delivering exceptional customer experiences and making a meaningful impact in the healthcare industry? Look no further than this exciting opportunity to join UnitedHealth Group as a Customer Service Representative.About the RoleAs a Customer Service...