Patient Financial Advisor I

2 weeks ago


Dallas, United States UT Southwestern Medical Center Full time

Patient Financial Advisor I - Neurology UT Southwestern Medical Center – Dallas, TX Job Summary Operates with limited oversight to provide financial counseling and clearance to patients within one department. Responsibilities Provide financial counseling for patients. Confirm patient insurance eligibility and conduct benefits reviews. Use cost estimate technology to create estimates and communicate costs. Post payments and assist in payment plan creation. Review account details and educate patients. Resolve account questions and concerns. Coordinate and complete financial assistance applications for the charity care program. Understand the revenue cycle, including involved parties and escalation pathways. Maintain knowledge of regulatory agencies (JCAHO, Medicare/Medicaid, state & federal laws, hospital policies). Perform other duties as assigned. Required Qualifications High school diploma or associate’s degree or bachelor’s degree. 4 years of financial counseling experience with a high school diploma, OR 2 years of experience with an associate’s degree, OR no experience with a bachelor’s degree. Preferred Qualifications Bachelor’s degree with at least a year of insurance and billing experience. Benefits PPO medical plan available day one at no cost for full-time employee-only coverage. 100% coverage for preventive healthcare – no copay. Paid Time Off available day one. Retirement programs through the Teacher Retirement System of Texas (TRS). Paid parental leave benefit. Wellness programs. Tuition reimbursement. Public Service Loan Forgiveness (PSLF) Qualified Employer. Work Schedule Monday–Friday, 8 am–5 pm. Onsite training at the clinic for at least 8 weeks; thereafter hybrid work on a hybrid basis. Candidate must reside in the Dallas/Fort Worth metroplex. Location 5323 Harry Hines Blvd, Dallas, Texas 75001 Security Statement This position is security-sensitive and subject to Texas Education Code 51.215, allowing UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. #J-18808-Ljbffr


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