Lead Bartender

2 weeks ago

Charlotte, United States Sonesta International Hotels Full time
Job Description Summary

The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service.

Job Description

DUTIES AND RESPONSIBILITIES:
  • Lead Bartender will assist in scheduling, covering shifts as needed, and overseeing the bar
  • Greet, welcome, and interact with guests in a warm and friendly manner.
  • Take orders, prepare drinks according to recipes and serve all food and beverage requests in the bar.
  • Demonstrate complete knowledge of the food and beverage menu.
  • Prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards.
  • Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
  • Adhere to all cash handling and credit card policies and procedures. Ensure that all drink orders from servers are accurately rung into the P.O.S. system.
  • Clean and reset bartop and tables immediately after guests depart.
  • Complete all closing duties and reports as assigned.
  • Secure all liquors, beers, wines, coolers, cabinets and storage areas.
  • Adhere to established safety and sanitation guidelines.
  • Adhere to uniform and grooming standards.
  • Perform other duties or projects as requested by management.
Work Environment
  • Must be able work in a fast-paced environment.
  • Majority of work takes place indoors.
  • Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
  • Must be able work in a fast-paced environment.
  • Majority of work takes place indoors.
  • Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.
Expected Hours of Work
  • Must be flexible to work variable days of the week to include weekends and holidays.
  • Must be flexible to work variable shifts (days, nights, overnights).
QUALIFICATIONS AND REQUIREMENTS:
  • Experience as a Bartender required, preferably in a high-volume bar.
  • Experience with computerized cash registers preferred.
  • High school diploma or General Education Degree (GED) preferred.
  • Excellent organizational skills and attention to detail.
  • Able to work quickly without compromising quality.
  • Ability to work with minimal supervision and maintain a high level of performance.
  • Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Must be able to stand and exert fast-paced mobility for entire shift.
  • Ability to work cohesively with co-workers as part of a team.
  • Food handlers and TIPS certificates required.
  • Previous front facing guest service experience required.
  • Must read, write and speak the English language fluently.
  • Ensure overall guest satisfaction.
Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts


Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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