Support Lead Key holder Catonsville MD

5 days ago

Catonsville, United States Five Below Full time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace

What does the Support Lead do?

Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value These values translate into creating the coolest brand on the plant, where talented people want to grow their careers...and here is how

Wow the Customer: Put the customer first and make a difference in people's lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Customer Service

• Organization

• Productivity

• Ability to multi-task

• Follows Direction

• Professionalism

• Trainer/Developer/Motivator

• Communication

• Sales Driver/Goal Oriented

RESPONSIBILTIES:

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
QUALIFICATIONS:
  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Five Below is an Equal Opportunity Employer.

Position Type:
Hourly
BE AWARE OF FRAUD Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Careers Site at www.fivebelow.com/info/careers to verify the posting.

  • Nurse Practitioner PEDS Catonsville, MD

    5 months ago

    Catonsville, United States Nirvana Healthcare Full time

    About the job Nurse Practitioner PEDS Catonsville, MD Nurse Practitioner or Physician Assistant - Pediatrics Catonsville, MD Location: Catonsville, MD We are looking for a Nurse Practitioner or a Physician Assistant to join our outstanding team in Catonsville, MD! We are looking for a Provider that is a Team Player, Passionate, Goal Oriented and willing to...

  • Veterinarian - Catonsville, MD

    1 month ago

    Catonsville, Maryland, United States Paradise Animal Hospital Full time

    Job OpportunityWe are seeking a skilled and compassionate Associate Veterinarian to join our team at Paradise Animal Hospital in Catonsville, Maryland.As a key member of our veterinary team, you will be responsible for delivering high-quality medical care to our patients, communicating effectively with clients and colleagues, and maintaining accurate medical...

  • Speech Language Pathologist

    4 months ago

    Catonsville, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Overview: Join Soliant Health as a Speech-Language Pathologist in Catonsville, MD. In this role, you will provide therapy and assessments for students with speech and language disorders. Collaborate with school staff, parents, and community members to develop and implement individualized treatment plans...

  • Pediatric Nurse Practitioner Opportunity in Catonsville, MD

    4 weeks ago

    Catonsville, Maryland, United States Nirvana Health & Wellness Full time

    Job Title: Pediatric Nurse Practitioner Opportunity in Catonsville, MDJob Description: We are seeking a highly skilled and compassionate Nurse Practitioner or Physician Assistant to join our team at Nirvana Health & Wellness in Catonsville, MD.Responsibilities:* Provide high-quality patient care in an outpatient family practice setting* Conduct thorough...

  • Travel Occupational Therapist

    2 weeks ago

    Catonsville, United States Marvel Medical Staffing Full time

    Specialty: Occupational TherapistLocation: Catonsville, MDStart date: ASAPShifts per week:Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!

  • Travel Occupational Therapist

    2 weeks ago

    catonsville, United States Marvel Medical Staffing Full time

    Specialty: Occupational TherapistLocation: Catonsville, MDStart date: ASAPShifts per week:Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!

  • Travel Occupational Therapist

    1 month ago

    Catonsville, United States Marvel Medical Staffing Full time

    Specialty: Occupational TherapistLocation: Catonsville, MDStart date: ASAPShifts per week: Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!

  • School-Based SLP Position

    3 days ago

    Catonsville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Job Opening: School-Based Speech Language Pathologist(SLP)Employment Type:Contract, Schools, OnsiteSoliant is seeking a dedicated and qualified School-Based Speech Language Pathologist to join our team in providing exceptional services to students in our district near...

  • Seeking a sitter in Catonsville, MD for a first grader.

    4 weeks ago

    Catonsville, United States Wyndy LLC Full time

    Seeking a sitter in Catonsville, MD for a first grader. Must have experience working with young kids and be reliable and trustworthy. Job entails supervising and engaging with the child. Flexible hours. Rate negotiable. Qualifications A love of working with children Excellent communication skills Ability to follow directions Passion for helping others ...

  • School-Based SLP Position

    3 days ago

    Catonsville, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Job Opening: School-Based Speech Language Pathologist(SLP)Employment Type:Contract, Schools, OnsiteSoliant is seeking a dedicated and qualified School-Based Speech Language Pathologist to join our team in providing exceptional services to students in our district near...

  • Travel Physical Therapy Assistant

    2 weeks ago

    Catonsville, United States Marvel Medical Staffing Full time

    Specialty: Physical Therapist AssistantLocation: Catonsville, MDStart date: ASAPShifts per week:Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!

  • Travel Physical Therapy Assistant

    2 weeks ago

    catonsville, United States Marvel Medical Staffing Full time

    Specialty: Physical Therapist AssistantLocation: Catonsville, MDStart date: ASAPShifts per week:Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!

  • Travel Physical Therapy Assistant

    2 weeks ago

    catonsville, United States Marvel Medical Staffing Full time

    Specialty: Physical Therapist AssistantLocation: Catonsville, MDStart date: ASAPShifts per week:Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!

  • Travel Physical Therapy Assistant

    1 month ago

    Catonsville, United States Marvel Medical Staffing Full time

    Specialty: Physical Therapist AssistantLocation: Catonsville, MDStart date: ASAPShifts per week: Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!

  • Seeking a sitter in Catonsville, MD for two young boys.

    1 month ago

    Catonsville, United States Wyndy LLC Full time

    Looking for a sitter in Catonsville, MD for two young boys. Must be reliable and experienced. Qualifications A love of working with children Excellent communication skills Ability to follow directions Passion for helping others

  • Full Time Occupational Therapist Position | School-Based | Full Benefits

    1 month ago

    Catonsville, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.A School district close to Catonsville, MD is hiring a full time Occupational Therapist (OT).Job DescriptionFull-Time 40 Hours/Week W2 Position K-12th Grade Full Clinical Team Job Requirements:MD OT License Pediatric Experience IEP Experience In order to be considered for...

  • Travel Occupational Therapist

    2 weeks ago

    catonsville, United States Concentric Healthcare Staffing Full time

    Concentric is currently seeking candidates in Therapy profession with focus in Occupational Therapist (Rehabilitation) for a 1 week contract in the Catonsville, MD area. Concentric is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities. Our commitment to excellence and our consultative approach has helped us become...

  • Travel Occupational Therapist

    2 weeks ago

    Catonsville, United States Concentric Healthcare Staffing Full time

    Concentric is currently seeking candidates in Therapy profession with focus in Occupational Therapist (Rehabilitation) for a 1 week contract in the Catonsville, MD area. Concentric is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities. Our commitment to excellence and our consultative approach has helped us become...

  • Travel Occupational Therapist

    1 month ago

    Catonsville, United States Concentric Healthcare Staffing Full time

    Concentric is currently seeking candidates in Therapy profession with focus in Occupational Therapist (Rehabilitation) for a 1 week contract in the Catonsville, MD area. Concentric is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities. Our commitment to excellence and our consultative approach has helped us...

  • Associate Veterinarian for Paradise Hospital in Catonsville, MD

    6 months ago

    Catonsville, United States Paradise Animal Hospital Full time

    Job DescriptionJob DescriptionWelcome to Paradise!Paradise Animal Hospital is dedicated to providing unparalleled medical care in an atmosphere of uncompromising compassion so our patients live long and healthy lives. We are seeking a part- time Associate Veterinarian to join our amazing team!!!!We are a successful 6 doctor practice looking to include...