Business Analyst

Business Analyst Analytic Partners is a global leader in commercial measurement and optimization, turning data into expertise for the world's largest brands for almost 25 years. Our holistic approach to decisioning is powered by our industry-leading platform and team of experts, who help leaders make better decisions, faster unlocking business growth and creating powerful customer connections. With clients in 50+ countries and global offices across New York City, Miami, Dallas, Dublin, London, Paris, Singapore, Shanghai, Munich, Sydney, Melbourne, Charlottesville and Denver, we're growing fast. And we're looking for top talent to join us in shaping the future of analytics. AP is looking for an experienced Business Analyst to work closely with the business and technology teams to bridge the gap between users and software. The Business Analyst will help support the product as well as understand, translate, and develop requirements for product enhancements. They will use tools such as JIRA to manage requests and requirements, develop delivery schedules, and communicate across broader teams. What We Value In You: You've got positive energy and you're passionate about working with data. You're optimistic about the future of using data to make informed business decisions. You're never tired of learning and are always looking for ways to grow personally and professionally You thrive in collaborative work environments. You're both an active communicator and an eager listener - because let's face it, you can't have one without the other. You can pivot on the fly. Analytics is constantly changing, and we need to keep adapting and evolving that change too. What you worked on last month may not be what you work on today, and that excites you. You have a "can do" attitude. Our teams create high-quality work on quick timelines. Do you enjoy owning a problem and see it as an opportunity to innovate and challenge the status quo? We're all about harnessing innovation and are constantly looking for ways to improve You want to be part of a winning team. We're stronger together, and you're a person who embraces being pushed out of your comfort zone. What You'll Be Doing: Be a subject matter expert develop deep knowledge of our platform, dependencies on other systems and influence our roadmap; act as a trusted adviser for our customers and turn business requirements into feature specifications; support our customers in the understanding and usage of existing features Conduct research and analysis to find the root causes of business challenges, identify business opportunities and make recommendations on how to achieve business goals and stay competitive Write requirements, functional specifications, and other supporting documentation for new and/or enhanced systems. Produce documentation suitable for business clients, programmers, QA and trainers. Collaborate with the Product Managers to analyze processes and system issues and turn them into actionable system changes that benefit the requesting party(s), improve efficiency in operations and overall performance Work closely with the technology architects and leads to convert business requirements into technology solutions. Understand and analyze data to troubleshoot issues and gather/extract requirements. Work closely with QA testers to ensure successful planning of test strategy and test case execution. What We Look For In You: Bachelor's or master's degree in any Computer Science, Engineering, or related fields. 2+ years of work experience as an Analyst in relevant fields. Proficient knowledge of Office 365 and any BI tools. Excellent written and verbal communication skills, including demonstrated effective functional documentation skills. Strong analytical and problem-solving skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Experience in product support. Experience in agile software development, scrum methodologies & tools and processes using JIRA (e.g., epics and stories) Excellent multitasking and time management skill to manage stakeholders and to meet tight deadlines Solid experience with documentations and issue tracking tools Jira, Confluence, office 365, Microsoft Team Our Company values and culture: Our differentiator is Our People We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH. People: We value our people, clients, and partners Passion: We love what we do Growth: Unlimited growth means unlimited potential AP is a client-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers. As a woman-owned and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice this means we will not only work to recruit a diverse workforce, but also maximize the full potential of all of our people. You can read more about our commitment to DEI here Additionally, Analytic Partners participates in the E-Verify program in certain locations, as required by law.