Store Manager

3 weeks ago

Erlanger, United States Community Choice Financial Family of Brands Full time
Overview:

As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment.

Responsibilities:

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.


Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.


Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition. Maximize customer success by offering ancillary products that fit their needs.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.


Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.


Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance of staff.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.


Assist in running the store and day-to-day operations in the absence of the General Manager.


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of supervisory, key holder, or relevant leadership experience
  • Minimum one year customer service, retail, and/or sales experience
  • Hands on cash management experience
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Experience in check cashing, document verification, money order processing
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

Since 1987, it has been our mission to provide rave-worthy customer experiences to everyone who comes through our doors or visits the CheckSmart® website. As an established financial services provider, we offer Loans, Money Orders, Wire Transfers, Green Dot® Visa® Debit Cards, Gift Card Buy Back, and Check Cashing throughout KY, IN, MI, and OH. We’re steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it most.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

  • Store Manager

    3 weeks ago

    Erlanger, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance...

  • Store Manager

    57 minutes ago

    Erlanger, United States Community Choice Financial Family of Brands Full time

    Job Description Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance...

  • Store Manager

    3 weeks ago

    Erlanger, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    3 weeks ago

    Erlanger, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    3 weeks ago

    Erlanger, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    4 weeks ago

    Erlanger, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    3 weeks ago

    Erlanger, KY, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting...

  • ABX Lead Store Clerk

    2 months ago

    Erlanger, United States ABX Air Full time

    The Lead Store Clerk will perform store functions to support ABX Stores Management in CVG; leads storekeepers to ensure all functions are completed and is accountable for all activity on a given shift; implement all stores activity to include shipping, receiving, stocking, issuing of all ABX material assets to support Aircraft Maintenance and Materials...

  • ABX Store Clerk

    4 weeks ago

    Erlanger, Kentucky, United States ABX Air Full time

    The store clerk will perform store functions to support ABX Stores Management in CVG. Duties will include shipping and receiving of materials; stocking material; parts counter to include issuing and returning of parts in support of Aircraft Maintenance; load/unload trucks, fork lift operations and all general stock room functions. Requirements:High School...

  • ABX Lead Store Clerk

    1 month ago

    Erlanger, United States ABX Air Full time

    The Lead Store Clerk will perform store functions to support ABX Stores Management in CVG; leads storekeepers to ensure all functions are completed and is accountable for all activity on a given shift; implement all stores activity to include shipping, receiving, stocking, issuing of all ABX material assets to support Aircraft Maintenance and Materials...

  • ABX Store Clerk

    1 month ago

    Erlanger, United States ABX Air Full time

    The store clerk will perform store functions to support ABX Stores Management in CVG. Duties will include shipping and receiving of materials; stocking material; parts counter to include issuing and returning of parts in support of Aircraft Maintenance; load/unload trucks, fork lift operations and all general stock room functions. Requirements:High School...

  • Merchandiser Small Store

    4 weeks ago

    Erlanger, United States Coca-Cola Bottling Co Full time

    Requisition ID:192328 Posting Locations: Erlanger Pay Range:$19.00 /hr and after 45 days an increase up to $22.50, plus mileage reimbursement Rate Frequency:Hourly Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities. Full Time...

  • Warehouse Associate/Retail Store Stocking Retail

    4 weeks ago

    Erlanger, Kentucky, United States Paradies Na Full time

    ** Warehouse Associate/Retail Store Stocking Retail** **Job Category****:** Warehouse Associate **Requisition Number****:** WAREH007068 Showing 1 location **Job Details** **Description** Our location at CVG Airport is now hiring for a Warehouse Associate, Full Time and/or Part Time. Starting Salary $13 **Great Reasons to Work with Us:** $300 Sign On Bonus...

  • Shift Manager>

    2 months ago

    Erlanger, United States Wendy's Full time

    Wendy's - 3069 DIXIE HWY [Restaurant Shift Supervisor] As a Shift Manager at Wendy's, you'll: Train, develop and mentor a team of Crew Members each shift; Create a warm, welcoming work and dining environment; Monitor and reinforce food safety procedures; Maximize store sales and profit goals; Maintain QSC standards; Go above and beyond to serve...

  • Automotive Service Manager

    2 months ago

    Erlanger, United States Aamco Transmissions Full time

    We are looking for an experienced sales representative for a Store Sales Manager! We are a well established company with over 50 years of experience within the Automotive Industry. SUMMARY: Provides quality customer service to customers through the proper usage of all sales procedures. Answers telephone and sets up appointment times for customers,...

  • Automotive Service Manager

    4 weeks ago

    Erlanger, Kentucky, United States Aamco Transmissions Full time

    We are looking for an experienced sales representative for a Store Sales Manager We are a well established company with over 50 years of experience within the Automotive Industry.SUMMARY:Provides quality customer service to customers through the proper usage of all sales procedures. Answers telephone and sets up appointment times for customers, utilizing...

  • Sales Manager

    2 months ago

    Erlanger, United States DSV AS Full time

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and...

  • Sales Manager

    1 month ago

    Erlanger, United States DSV AS Full time

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and...

  • Route Sales Representative

    1 month ago

    Erlanger, United States PepsiCo North America Beverages Full time

    $3,000 Retention Bonus paid over 2 years The Route Sales Representative is a full-time position that is responsible for delivering, selling, and merchandising Frito-Lays complete line of products including Lays, Doritos, Cheetos, Tostitos, Fritos, and many more to local stores including gas stations, dollar stores, and large grocery stores. As a Route Sales...

  • Bakery/Deli Clerk

    2 months ago

    Erlanger, United States Kroger Full time

    Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st...