Threat Manager

The Threat Manager is vital to the Global Security Threat Management team, managing complex threat cases and improving workplace violence prevention. This role requires autonomy, expert decision-making, and specialized threat management knowledge. The Threat Manager oversees cases, leads projects, and influences key business aspects within Global Security. Responsibilities include managing security concerns, participating in the On-Call Schedule, and conducting Joint Threat Review meetings. The role also supports team development and ensures continuous improvement, safeguarding the firm's employees and assets worldwide. As a Threat Manager within Global Security, you will provide continued support to employees through partnership with other key cross?functional partners as required. Utilize your strong technical skills to help enhance the global team's risk and controls initiatives. Reporting to a Threat Management Director, you will provide support functions for escalated threat cases throughout their entire lifecycle; support functions will include acknowledgement of case details & distribution, case management system input, process updates for TM workflow, supplemental case investigations, organization of interviews, and consult of case management and adjudication. This lifecycle will include information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continued monitoring and regular reviews of persons of concern. Job Responsibilities Actively respond, manage and maintain cases of all case-types to include report writing and record retention Conduct witness interviews and provide assessments as required Provide program support for other GS/TM partners (Global Intelligence, Insider Risk) Serve as liaison support for cross?functional partners Provide case support for peer TMs as needed and based on caseload/on?call support Support the development of best practice documents and standard response protocols Utilize internal databases to execute long?term monitoring of persons of concern Leverage partnerships to continuously monitor persons of concern Support data integrity, TM case metrics, and trends analysis Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence Required qualifications, capabilities, and skills 5+ years experience in a threat management, law enforcement, intelligence analysis, and/or corporate security role BA or BS Degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience Proficiency in MS office suite Ability to think quickly and make decisions while under pressure Ability to work within a team environment and achieve buy?in from stakeholders Strong communication skills Strong organization skills Available to travel 10% Able to work extended hours to include nights, weekends, and on?call as needed We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission?based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on?site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. #J-18808-Ljbffr