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Medical Assistant Team Lead

4 months ago

Berkley, United States Dermatologists of Central States Full time
Company Overview
DOCS Dermatology (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80+ locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.

Summary
A Team Lead oversees and assists the completion of various administrative and clinical tasks within a medical office. Their main duties include managing employee workflows and addressing any provider’s needs and concerns.

Job Responsibilities
Enforces office policies and procedures
Assists in the hiring and onboard administrative and clinical staff
Assists in the supervision, training, and evaluation of administrative and clinical staff
Assists with staffing schedules and time off requests
Ensures that customer service standards are met
Collaborates with office management, nurses, providers, and executives
Partners with office and regional managers to meet goals, objectives, and budgets for the office
Ensures regulations, guidelines, and standards are followed
Uses popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping
All other duties as directed and assigned
Minimum Qualifications
Highschool diploma or equivalent required
An associate degree in healthcare management, business, or related degree is preferred
Supervisory experience preferred
Familiarity with ModMed, EMA, EMR preferred
Understanding of HIPAA laws and guidelines
Works well independently and has strong operational skills
Learns quickly and has strong problem-solving and critical thinking skills
Develops strong relationships with coworkers and has strong leadership skills
Communicates effectively and has strong verbal and written communication skills
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status

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