Patient Services Representative

2 weeks ago


Wauwatosa, United States ADVENT Full time
Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.

ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. We’re not what you typically find in healthcare. We’re proud to be a team that does things differently, with a focus on finding solutions for our patients. We know we’re not for everyone and don’t claim to be perfect but our commitment to improvement is unwavering. We have the tenacity, creativity, and drive to find a better way – together - and always keep our patients at the forefront.

Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.

How you will make an impact as a Patient Services Representative:

The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey
Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
Order Sleep Study device utilizing system
Upload sleep study reports into system
Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
Schedule patient appointments
Answer call center calls to provide overflow coverage as necessary
Owns opening of clinic and closing of clinic per established guidelines
Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
Order medical supplies and pharmaceuticals as needed, per established protocol
Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs)

What we’re looking for in a Patient Services Representative:

Prior medical experience preferred
Proven ability to independently apply best practices in time management
Proven ability to multitask in a fast paced environment
Prior experience and/or desire to work in a role held accountable to quality performance metrics
Strong customer service focus
Solid technology skills including Outlook, Word, Excel, Electronic Health Records
Great attention-to-detail and accuracy in work
Solution oriented problem solver
Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
Ability to provide occasional coverage at Oconomowoc and Mequon locations (mileage reimbursed)

Why you should choose ADVENT:

Culture that embraces being kind, is solutions minded, and encourages you to ask questions
16+ days of PTO (prorated your first year based on start date) & holiday pay
Medical, dental, and vision insurance with generous employer paid HRA account
401k contribution
Convenient Monday – Friday schedule, hours between 8am-4:30pm – enjoy weekends and evenings for yourself

ADVENT Careers Page

  • Wauwatosa, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...


  • Wauwatosa, United States ADVENT Full time

    Job Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and...


  • Wauwatosa, United States Advocate Health Full time

    Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance...


  • Wauwatosa, United States Advocate Aurora Health Full time

    Department: 37322 Aurora St. Lukes Medical Center - Administration: Oncology Clinic Status: Part time Benefits Eligible: Yes Hours Per Week: 24 Schedule Details/Additional Information: Monday through Friday 8:30 AM - 5 PM. No weekends, no holidays. Float to multiple sites - Grafton, Good Hope, Germantown, Sinai, Mayfair South (Wauwatosa), West Allis, South...


  • Wauwatosa, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:WAUWATOSA at our FROEDTERT BLUEMOUND CLINICS facility.*** **This job is ON - SITE.** **FTE: 0.500000** **Shift: Shift 1** **Job Summary**: The Patient Access Service Representative (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards....


  • Wauwatosa, United States Milwaukee Sales Firm Full time

    Job DescriptionJob DescriptionMonarch Evolution is a privately owned marketing and sales firm based in Milwaukee. We specialize in producing direct and engaging service campaigns that are designed to bring a brand directly to its customer base. Currently, we are actively searching for top talent to join our Customer Service Team.The Customer Service...


  • Wauwatosa, United States Milwaukee Sales Firm Full time

    Monarch Evolution is a privately owned marketing and sales firm based in Milwaukee. We specialize in producing direct and engaging service campaigns that are designed to bring a brand directly to its customer base. Currently, we are actively searching for top talent to join our Customer Service Team. The Customer Service Representative is an integral part of...


  • Wauwatosa, United States The Salvation Army USA Central Territory Full time

    The Salvation Army's Wisconsin and Upper Michigan Division is located in Wauwatosa, Wisconsin. The division is home to 26 Worship and Community Centers (Corps), 67 service extension units, a camp, as well as multiple homeless shelters, thrift stores and food pantries. Service extension units are branches of The Salvation Army in communities where Corps are...


  • Wauwatosa, United States NAS Management Full time

    Job DescriptionJob DescriptionAt Nas Management, our company is growing at a tremendous pace and we are looking for new individuals to join us in our expansion. We are looking to bring on a new Outside Sales Representative that is highly motivated and outgoing.  Nas Management partners with some of the leading telecommunications campaigns in the world and...

  • Event Representative

    2 weeks ago


    Wauwatosa, United States Milwaukee Sales Firm Full time

    We are seeking an Event Representative to help take our client’s retail marketing and advertising campaigns to the next level. The role will be an integral part of our event marketing and promotions team in order to help raise awareness for assigned brands. Want to make a positive impact on the event marketing industry? We are changing the way people...

  • Event Representative

    2 weeks ago


    Wauwatosa, United States Milwaukee Sales Firm Full time

    Job DescriptionJob DescriptionWe are seeking an Event Representative to help take our client’s retail marketing and advertising campaigns to the next level. The role will be an integral part of our event marketing and promotions team in order to help raise awareness for assigned brands. Want to make a positive impact on the event marketing industry? We are...


  • Wauwatosa, Wisconsin, United States REXEL Full time

    The position of Outside Sales - Commercial Construction will be based out of our Wauwatosa, WI location SummaryThe Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize...


  • Wauwatosa, United States REXEL Full time

    The position of Outside Sales - Commercial Construction will be based out of our Wauwatosa, WI location!   Summary The Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers....


  • Wauwatosa, United States Access HealthNet Full time

    Job Description Job Description This dual role is part of both the Provider Development and Member Service teams and reports directly to the Manager of Member Services, with a non-direct reporting relationship to the Provider Development leadership. The primary role focuses on telephone lead generation for the Provider Development Team and setting meeting...


  • Wauwatosa, United States Midtown Dental Care Full time

    Job DescriptionJob DescriptionWe are seeking an enthusiastic individual who enjoys the administrative and clinical side of dentistry. Our large established private practice of 4 doctors and 4 dental hygienists is dedicated to providing excellent care and education to our patients.The Patient Care Administrator and Assistant is responsible for :Greeting...


  • Wauwatosa, United States Access HealthNet Full time

    This dual role is part of both the Provider Development and Member Service teams and reports directly to the Manager of Member Services, with a non-direct reporting relationship to the Provider Development leadership. The primary role focuses on telephone lead generation for the Provider Development Team and setting meeting appointments for the provider...


  • Wauwatosa, United States ACCESS HEALTHNET Full time

    Job DescriptionJob DescriptionThis dual role is part of both the Provider Development and Member Service teams and reports directly to the Manager of Member Services, with a non-direct reporting relationship to the Provider Development leadership. The primary role focuses on telephone lead generation for the Provider Development Team and setting meeting...

  • Service Advisor

    4 weeks ago


    Wauwatosa, United States Russ Darrow Wauwatosa Kia Full time

    For over five decades, the Russ Darrow Group’s purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! **Why Us**: We believe in...


  • Wauwatosa, United States Briggs & Stratton Full time

    As an Inside Sales Representative in our Energy Solutions business unit your goal is to manage a group of small customers via phone contact and support the outside sales force as needed. You’ll grow existing customers to meet or exceed monthly sales goals within assigned territory. **You will do this by**: - Working with existing and potential customers...


  • Wauwatosa, United States The Orthopedic Institute of WI Full time

    We have an exciting opportunity for the right individual who has prior customer/patient service experience (medical/insurance experience ). We are a private orthopedic surgeon group, with 36 providers, who are focused on providing outstanding patient care. We are looking for a reliable team member who possesses the following attributes: - Exemplary work...