I&I Gastroenterology Area Business Manager

3 weeks ago


Seattle, United States Pfizer Full time

I&I Gastroenterology Area Business Manager - Pacific Northwest Join to apply for the I&I Gastroenterology Area Business Manager - Pacific Northwest role at Pfizer Role Summary This role will report into the RBD and will work with customer‑facing and HQ teams across the organization. The ABM will be responsible for the supervision and leadership of 6‑10 representatives within the area assigned, sales performance of the business portfolio of products, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in‑field and virtual coaching and observation of field representatives and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues. The ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. Extensive travel will be required. Role Responsibilities Supervise operations of the district, including hiring, live and virtual coaching, representative development, performance management, and assignment of key "priority" accounts within the medical community, managing 6‑10 representatives. Develop and implement strategic plans for the district, business plan, and overall responsibility for budgets at district level in alignment with RBD expectations. Plan, organize, and monitor performance to achieve business potential of district and RBU. Ensure effective utilization of promotional material and contribute to formulation of strategic plans. Proactive data analysis to identify market trends. Collaborate, identify, and motivate key account development and opportunities that impact regional/national business. Build relationships with customers (including KOLs) and key stakeholders and utilize content appropriately for engagement. Develop external advocates and contribute to advocacy and community engagement as necessary. Understand and champion the value of cross‑functional collaboration to deliver on customer needs while ensuring compliance guardrails are respected by representatives. Coach representatives on seamlessly connecting cross‑functional colleagues reactively to address customer needs and how to use digital tools. Effectively plan and conduct plan of action and other meetings with district management teams, channel partners, and other cross‑functional partners. Collaborate effectively in an integrated account team. Collaborate, identify, and partner with Marketing in the development of the key strategies, business imperatives and objectives during the Op Plan process. Maintain flexible time management in hybrid environment (e.g., time allocation of F2F vs virtual engagements to meet business objectives to maximize HCP engagement across large geographies). Work with all members of district to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plans in a hybrid environment. Maintain visibility into planning of individual sales rep. Ensure actions of self and team are fully compliant; have complete understanding of all relevant compliance policies and processes; escalates issues, as necessary; and ensure appropriate commitment to integrity within their team. Implement and uphold district standards with sales colleagues. Apply situational leadership skills (e.g., knowing when to intervene in virtual environment). Align coaching to colleague’s developmental level on hybrid engagements. Employ multiple and interactive methods of coaching across all engagement types (e.g., virtual "ride along", utilization of chat function while shadowing, F2F versus virtual coaching) to build hybrid rep capabilities. Build strong team culture, colleague engagement, and morale in a hybrid environment. Promote a feedback culture and continuous improvement mindset in team to assess quality of customer experience. Set team goals and hold team members accountable for consistent adherence in a hybrid environment (time management, technical knowledge, communication, compliance, use of technology, meeting new virtual objectives up to 50% virtual engagements). Basic Qualifications Bachelor's Degree required. At least 3‑5 years spent in a position with demonstrated leadership across peer and customer groups. Previous pharmaceutical, biotech, or medical marketing/sales experience preferred. Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred. This position will require travel as needed to develop internal and external relationships. Valid US driver’s license and a driving record in compliance with company standards. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Preferred Qualifications MBA or relevant graduate degree; 5 or more years people management experience; ability to develop and motivate others, lead through change, and deliver on Pfizer business imperatives. Specialty experience and expertise strongly preferred. Ability to develop and reinforce team expertise on broader portfolio of content to show "Science First" mindset. Cross‑functional collaboration mindset to facilitate "One Pfizer" commitment to customer. Feedback culture mindset to proactively identify areas of improvement with new Rep 2.0 responsibilities. Additional digital, L&C training to ensure personal adherence, as well as leadership by example for team adherence (incl. contracting permissions/guidelines). Model/leader for change, agility, and adaptability. Excellence in engaging customers and coaching team members in a hybrid environment, including enhanced competency level on virtual and digital tools/platforms. Advanced virtual communication skills for customer engagement, team management, and remote collaboration. Data‑driven resource management to ensure proper channel deployment. Multimodal coaching capabilities to account for hybrid model. Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and adapt to Pfizer’s long‑term technology model in bringing Pfizer information to market. Demonstrated ability both to think strategically and to execute flawlessly to deliver results. Strong track record of collaborative and motivational leadership and internal stakeholder management skills. Enterprise thinking; anticipates consequences. Excellent facilitation skills. Other Job Details Last Date to Apply: December 4, 2025. Geography includes Washington, Oregon, and Alaska. The annual base salary for this position ranges from $133,000 - $268,300. During initial new‑hire sales training, you will be classified as a salary non‑exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer matching contributions and an additional Pfizer retirement savings contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E‑Verify employer. This position requires permanent work authorization in the United States. #J-18808-Ljbffr


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