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Service Dispatch Coordinator

2 months ago


Green Brook, United States Kelly Full time

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. One of our clients, a  growing commercial HVAC contractor,  is looking for a Service Dispatch Coordinator to work in their Green Brook, NJ location. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary: $65-70,000 
Schedule: Mon-Fri 7AM-4PM
Duration: Permanent In Office position with full union benefits
Location: Green Brook, NJ

Why you should apply to be a Service Dispatch Coordinator:
• Join a premier HVAC company in growth mode.
• Work in a fast-paced environment with a supportive team.
• Utilize your knowledge of HVAC systems and refrigeration.
• Provide a world-class customer service experience.

What’s a typical day as a Service Dispatch Coordinator? You’ll be:
• Dispatching and coordinating service requests efficiently.
• Communicating with technicians and clients to ensure timely service delivery.
• Supporting and triaging client needs.
• Maintaining accurate records of service calls.
• Collaborating with Finance/Payroll for technician billing/hours.
• Providing a world-class customer service experience via phone and email.

This job might be an outstanding fit if you:
• Have previous experience in a service coordination/dispatcher role.
• Possess basic knowledge of HVAC systems, refrigeration, and air conditioning.
• Thrive in a fast-paced environment.
• Have professional communication skills, both oral and written.
• Maintain a respectful and professional behavioral response under pressure.
• Are able to multitask effectively.
• Have experience with MS Office, specifically Excel and Outlook.
• Demonstrate strong organizational skills and attention to detail.
• Possess strong interpersonal skills when working with different employee and client personalities.

What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Service Dispatch Coordinator today

#GRACE


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.