Community Manager
3 weeks ago
Job Overview
Title: Community Manager
Department: Property Management
Reports To: Regional Manager
Supervises: All Property Staff
Job Classification: Salary, Exempt
Job Summary
The community manager has full accountability for administration of business operations and overall profitability of the asset. Under the direction of the Regional Manager, the Community Manager administers and maintains all phases of community operations; specific areas of responsibility include personnel functions, maintenance of the physical asset, budget control, capital projects, marketing and advertising, resident relations, and proactive management of occupancy and revenue in accordance with goals of the ownership entity. This role requires a results-oriented mindset with excellent leadership, organization, critical thinking, and problem-solving ability.
Essential Responsibilities
Hires, trains, evaluates, supervises, coaches and counsels all on-site employees under the direction of the Regional Manager. Prepares and conducts performance reviews and offers recommendations for bonuses and/or promotions as appropriate.
Conducts community staff meetings regularly and attends management meetings when scheduled.
Develops an integral team that effectively sells the quality and professionalism of Arlington Properties.
Develops, oversees and participates in leasing and retention programs in order to ensure that occupancy goals are successfully attained.
Effectively manages resident relations and addresses resident concerns.
Reviews, approves, or declines resident applications in accordance with company policies and procedures. Reviews, manages and oversees execution of lease renewals.
Analyzes and monitors community market conditions in order to anticipate changes or tends that could affect the profitability of the community.
Prepares staff payroll accurately and in a timely manner; maintains an accurate record of attendance.
Ensures completion of various daily, weekly, monthly, and/or quarterly reporting requirements in a timely and accurate manner. Reviews performance repots and makes operating recommendations to Regional Manager.
Manages all aspects of site-level financial operations and budget control, including drafting and adhering to operating and capital budgets, approving and processing invoices, conducting detailed reviews of financial statements, and submitting financial reports as assigned.
Understands, applies, and models the principles of federal, state, and municipal Fair Housing and Landlord Tenant laws as well as Arlington Properties policies and procedures.
Qualifications
A high school diplomas or equivalent is required. College degree or related coursework in business, marketing or property management is preferred. A minimum of two years residential or commercial property management experience, including supervisory responsibilities, is required. Excellent communication, organizational, and leadership skills are necessary for success in this role. Prefer prior sales/leasing and/or product sales experience. Marketing and budgeting experience are also preferred. Computer literacy required. Experience with property management and/or accounting software preferred.
About Us
Founded in 1969, Arlington Properties is a leading multifamily development, property management and construction firm. Though times change, we are steadfastly committed to operate every day by our motto: Integrity Uncompromised. It is the basis for how we define our company culture and it is as important to us today as it was in 1969.
Arlington is celebrating its 50th year in business and was recently recognized as one of Birmingham's Best Places to Work by the Birmingham Business Journal due to its strong culture and high level of employee engagement and satisfaction.
#API #INDCM
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