Food Server

3 weeks ago


Atlantic City, United States Showboat Hotel & Island Waterpark Full time
Position Title: Food Server

Job Summary: We are currently seeking friendly and customer-focused individuals to join our team as Food Servers at our hotel's dining establishments. The Food Server plays a crucial role in providing exceptional dining experiences for our guests by delivering prompt, courteous, and efficient service. The ideal candidate will have a passion for hospitality, excellent communication skills, and a dedication to exceeding guest expectations.

Responsibilities:
  1. Guest Service:
    • Greet guests warmly and provide menus upon seating.
    • Assist guests in making menu selections and answer any questions about menu items.
    • Take food and beverage orders accurately and efficiently.
    • Deliver food and beverages promptly to guests' tables.
    • Anticipate guest needs and ensure guest satisfaction throughout their dining experience.
    • Handle guest inquiries, concerns, and complaints professionally and promptly.
  2. Table Maintenance:
    • Set up dining areas, including tables, chairs, linens, and tableware.
    • Ensure tables are clean, tidy, and properly set before seating guests.
    • Monitor dining areas and promptly clean up spills or messes as needed.
    • Reset tables efficiently for the next guests, ensuring a smooth turnover.
    • Maintain cleanliness and organization in the dining areas at all times.
  3. Collaboration:
    • Communicate effectively with kitchen staff to ensure accurate and timely order preparation.
    • Coordinate with other servers and restaurant staff to provide seamless service.
    • Work as part of a team to meet service standards and guest satisfaction goals.
    • Assist in other areas of the restaurant as needed, such as hosting, bussing tables, or running food.

Qualifications:
  • Previous experience in food service or hospitality preferred but not required.
  • Strong interpersonal skills with a friendly and outgoing demeanor.
  • Ability to work effectively in a fast-paced environment while maintaining attention to detail.
  • Excellent communication and customer service skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Willingness to learn and adapt to hotel policies and procedures.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

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