Operations Manager
4 days ago
We are looking for a seasoned Field Operations Manager to be part of our world class home improvement company. You will play a pivotal role in ensuring our operations run smoothly and efficiently. You will be responsible for maintaining a minimum Net Promoter Score (NPS) of 85% by constantly tracking, training, and championing Medalia Scores with every member of the Operations Team. Reporting directly to the Vice President of Field Operations, you will supervise Field Operations teams, including Production Managers, Lead Project Managers, Project Managers, Installation, and Warehouse staff. Your leadership will ensure compliance with processes between sales, operations, installation, and final accounting for every project.
To be successful in the role, you need prior understanding of window and door installation.
Key Responsibilities:
- Manage A/R collection process in tandem with the Internal Operations Manager.
- Submit staffing requests and conduct initial interviews for all Field Operations positions.
- Work directly with homeowners to resolve installation and service process concerns.
- Handle escalated or complex customer concerns and assist in training new installation and service candidates.
- Maintain and update Monthly Budget and Installer Bonus Reports.
- Support Sales and Finance Admin in resolving HIT List issues and work closely with the VP of Internal Operations on social media cases.
- Coach installation crews on technical capabilities and customer service.
- Audit labor costs, custom trim projects, and breakdowns that exceed expected costs.
- Approve all vehicle maintenance and repairs, manage Samsara, and oversee security and review cameras.
At Renewal by Andersen, we value accountability, collaboration, excellence, integrity, and trust. We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, contributions to Health Savings Accounts, a 401K plan with a yearly bonus, paid holidays, PTO, and special product pricing for employees. Our supportive culture values work-life balance and encourages professional growth.
If you are a results-driven Field Operations Manager with a commitment to excellence and a passion for leading teams, we want to hear from you. Join us in our mission to provide exceptional service and high-quality products to our customers.
Apply now to become a part of the Renewal by Andersen family and take the next step in your career as a Field Operations Manager.
-
Operations Manager
2 weeks ago
Little Rock, Arkansas, United States Premier Gastroenterology Associates Full timeAbout Premier Gastroenterology AssociatesWe are seeking a highly skilled and experienced Operations Manager to join our team at Premier Gastroenterology Associates. As a key member of our leadership team, you will play a critical role in ensuring the operational efficiency and effectiveness of our healthcare facilities.Job Summary:The Operations Manager will...
-
Operations Manager
3 weeks ago
Little Rock, United States American Parking Full timeJob DescriptionJob DescriptionA Regional Parking Management Company is seeking a qualified candidate for the position of Operation's Manager.Job SummaryThe Operations Manager is a managerial position that supports the operations of an assigned location. The Operations Manager ensures that all areas of the operation are met, to include customer service,...
-
Operations Manager
2 months ago
Little Rock, United States Ozark Capital Corporation Full timeJob DescriptionJob DescriptionFinancial Lending, Factoring, and potentially company being formed seeks an Operations Manager to head up an initial launch and assume responsibility for the day to day affairs of the company. Ours is a small company with a history of operations and wants to branch into related areas. Responsibilities:Create, manage and...
-
Operations Manager
2 days ago
Little Rock, Arkansas, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Operations Manager to join our team at Conifer Revenue Cycle Solutions. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our revenue cycle management services.Key ResponsibilitiesAssist in the development and implementation of short- and long-range planning recommendations...
-
Operations Manager
2 weeks ago
Little Rock, Arkansas, United States Green Humanity Recruitment Full timeJob SummaryWe are seeking a highly skilled and experienced Plant Manager to lead our wood production facility. As a key member of our team, you will be responsible for overseeing daily operations, ensuring efficiency, and driving growth.Key ResponsibilitiesOperations Management: Oversee all aspects of facility operations, including production, maintenance,...
-
Operations Manager
4 weeks ago
Little Rock, Arkansas, United States ZINNIA Full timeAbout Zinnia:Zinnia is revolutionizing the way individuals purchase, sell, and manage insurance products. By integrating user-friendly enterprise technology solutions with insightful data analytics, Zinnia is transforming the insurance landscape for consumers, advisors, and insurers. With over $173.7 billion in assets under management, Zinnia collaborates...
-
Restaurant Operations Manager
2 weeks ago
Little Rock, Arkansas, United States Retzer Organization Full timeRestaurant Operations ManagerMaintaining high standards in food quality and customer service is crucial for our restaurant's success. As a Restaurant Operations Manager, you will be responsible for managing the day-to-day operations, fostering a positive atmosphere, and leading a team of employees to achieve exceptional results.Key Responsibilities:Run...
-
Store Operations Manager
4 weeks ago
Little Rock, Arkansas, United States Domino's Pizza LLC Full timePosition Title: Store Operations ManagerLocation: E, Sandstone DrEmployment Type: Full-timeJob Category: Store ManagementRole Overview:As a Store Operations Manager at Domino's Pizza, you will be responsible for leading a dedicated team to ensure the efficient operation of a Domino's Pizza location while adhering to company standards. Your key...
-
Healthcare Operations Manager
3 weeks ago
Little Rock, Arkansas, United States McLeod Health Full timeJob SummaryThe Clinic Manager is a key leadership position responsible for the overall management and operation of clinics within their region. This role requires a strong leader who can drive results, improve efficiency, and ensure exceptional patient care.Key ResponsibilitiesLead and manage clinic operations, including staff hiring, training, and...
-
Regional Operations Manager
5 days ago
Little Rock, Arkansas, United States Phoenix Senior Living Full timeJob Title: Regional Director of OperationsPhoenix Senior Living is seeking a highly skilled and experienced Regional Director of Operations to join our team.Job SummaryThe Regional Director of Operations will be responsible for overseeing the overall management and operations of communities assigned within their portfolio. This includes innovating and...
-
Bakery Operations Manager
3 weeks ago
Little Rock, Arkansas, United States Crumbl Cookies Full timeJob DescriptionJob Title: Bakery Operations ManagerJob Summary:Crumbl Cookies is seeking a highly skilled and experienced Bakery Operations Manager to oversee the daily operations of our bakery. As a key member of our team, you will be responsible for ensuring the smooth operation of our bakery, maintaining high-quality products, and providing exceptional...
-
Plant Operations Manager
2 weeks ago
Little Rock, Arkansas, United States Land O' Frost Full time**About Land O'Frost**Land O'Frost is a leading manufacturer of premium meat products, recognized for its commitment to quality, customer satisfaction, and employee excellence.**Job Summary**We are seeking a seasoned Plant Operations Manager to oversee our manufacturing operations in a fast-paced environment. The ideal candidate will possess a strong...
-
Regional Operations Manager
12 hours ago
Little Rock, Arkansas, United States Phoenix Senior Living Full timeRegional Director of OperationsPhoenix Senior Living is seeking a highly skilled and experienced Regional Director of Operations to join our team. This is a full-time position that requires 100% travel in AR, MO, and LA, with the possibility of other states being included.About the RoleThe Regional Director of Operations reports directly to the VP of...
-
Warehouse Operations Manager
8 hours ago
Little Rock, Arkansas, United States Arkansas Foodbank Full timeJob SummaryThe Warehouse Manager is a critical role within the Operations department at Arkansas Foodbank. This position is responsible for planning, organizing, and monitoring the safe receipt, storage, and retrieval of goods. The successful candidate will ensure that workplace health and safety requirements are met, in accordance with company policy, and...
-
Restaurant Operations Manager
2 weeks ago
Little Rock, Arkansas, United States Newk's Eatery | Roundtable Enterprises, LLC Full timeGeneral Manager Job DescriptionNewk's Eatery | Roundtable Enterprises, LLC is seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for providing exceptional leadership, driving sales growth, and ensuring operational excellence.Key Responsibilities:Lead and motivate a...
-
Hotel Operations Manager
2 weeks ago
Little Rock, Arkansas, United States Courtyard Little Rock West Full timeJob Summary:Courtyard Little Rock West is seeking a highly skilled and experienced Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the efficient operation of the hotel, supervising operating departments, and assisting the General Manager in achieving hotel...
-
Fleet Operations Manager
3 weeks ago
Little Rock, Arkansas, United States CalArk International, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Fleet Operations Manager to join our team at CalArk International, Inc. The successful candidate will be responsible for overseeing all aspects of fleet operations, ensuring seamless coordination between departments, and providing exceptional customer service.Key ResponsibilitiesCompliance and...
-
Operations Manager
1 day ago
Little Rock, Arkansas, United States Urban Air Adventure Parks Full timeJob Title: ManagerAbout the Role:Urban Air Adventure Parks is seeking a highly motivated and experienced Manager to join our team. As a Manager, you will be responsible for leading and motivating a team of staff to deliver exceptional customer service and achieve business results.Key Responsibilities:Lead and motivate a team of staff to deliver exceptional...
-
Bakery Operations Manager
3 weeks ago
Little Rock, Arkansas, United States Nothing Bundt Cakes Full timeAbout the RoleWe are seeking a highly motivated and experienced Bakery Operations Manager to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for ensuring the smooth operation of our bakery, maintaining high-quality products, and providing exceptional customer service.Key ResponsibilitiesManage Bakery...
-
Retail Operations Manager
3 weeks ago
Little Rock, Arkansas, United States Gas Express LLC Full timeRetail Operations Manager Position at Gas Express LLCThe Retail Operations Manager at Gas Express LLC is tasked with supervising the comprehensive functioning of the retail outlet under the direction of the Regional Manager. This position encompasses a variety of responsibilities including Sales Management, Administrative Oversight, Profit Optimization,...