Digital Product Manager – Partner Card Servicing

3 days ago

Minneapolis, United States INSPYR Solutions Full time

Title: Digital Product Manager - Partner Card Servicing
Compensation: $65.00-$72.85/Hour
Location: Minneapolis, MN - Atlanta, GA - San Francisco, CA - Cincinnati, OH - Concord, CA - Chicago, IL *Must be comfortable with hybrid work*
Duration: 12 month contract
Work Requirement: US Citizen, GC Holder, or Authorized to work in the U.S.

JOB DESCRIPTION:
The Digital Product Manager – Partner Card Servicing role will partner on the Partner credit card servicing platforms to better meet partner expectations regarding best-in-class experience, speed to market and market leading capabilities and maximize reusability for (clients) technology investments.

You'll work in a cross-disciplinary and diverse team to deliver a white-label responsive digital experiences, enhancing existing solutions to meet best-in-class expectations, close digital feature gaps and migrate all partner credit card customers from legacy platforms to the go forward modern technology platforms. You'll co-create an approach that improves on speed to market and market leading capabilities.

Our ideal Digital Product Manager cares deeply about creating digital experiences that exceed our partner and their customers' expectations. In addition, having a growth mindset that effectively translates the experience into higher customer adoption, engagement, sales, and lower cost to serve. You'll love this job if you are excited about building a world-class digital experience, partnering with key stakeholders across the enterprise to prioritize core banking digital experiences that align and add value to the consumer digital segment objectives. You'll fit in if you are excited about reducing customer pain points and sharing strong thought leadership, best practices, and innovative thinking with your peers.

TOP SKILLS/REQUIREMENTS: 5+ years in Product Management, JIRA, Agile best practices


As a Digital Product Manager – Partner Card Servicing you will: Lead full stack agile teams in support of modernized Partner Card Issuing for existing and new partners
Own and drive the roadmap for capabilities assigned to your team – setting, tracking, and achieving execution milestones
Partner deeply with business line Relationship Managers to understand individual Partner needs in balance with Partners' ability to consume new experiences
Create and execute digital experience customer communications in collaboration with internal and external partners
Actively participate in internal digital experience leadership strategy discussions to help drive decision-making and keep migration strategy alignment on task
Act as a liaison between the business line and Agile delivery teams, ensuring the teams understand vision for the products. Work closely with development teams as enhancements are worked on/completed.
Be a hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solution.
Advocate and embody customer-obsession, within and outside the Chief Digital Office organization, resulting in simple, innovative, lovable digital products/experiences
Work in a matrixed leadership of capability managers, delivery managers, architects, UX Design, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across various stakeholders.

Basic Requirements: Bachelor's degree in business, marketing, computer science or related field, or equivalent work experience.
6-8 years of product management experience
Experience leading digital product management teams within Financial Services, Fintech startup or large technology company.
Experience working in an Agile framework.

Preferred Requirements: Analytical: (e.g. comfortable with data) and can combine an understanding of business objectives, customer needs, and data required to deliver customer experience and business results.
Thought leadership: build and drive strategy that moves the user experience drives innovation/differentiation and delivers on business goals.
Agile Experience: Very comfortable working in an agile framework, including industry standard collaboration tools (e.g. Jira and Confluence).
Natural curiosity and self-directed ability to seek out information and meet goals/deadlines.
Partnership & Collaboration: able to build consensus with key business, technology, and internal partners.
Experience working with on- and off-shore talent.
An understanding of Financial Services, Banking and Fintechs.
An understanding of UX Design and research.
Professional experience in the digital space or information technology systems development.

Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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