Client Services Associate
2 months ago
Our Client, a Global Investment Bank, is seeking a Client Service Associate in their Boston, MA location.
Responsibilities:
Client Service
- Respond proactively to client and internal inquiries, keeping clients informed of status updates and escalating issues when necessary.
- Research and identify internal issues impacting client service, escalating them as needed.
- Collaborate with internal departments to support client requests, deliverables, and resolve issues effectively.
- Analyze inquiry trends to identify opportunities for training or process automation.
- Conduct regular meetings with client contacts to review pending items and discuss any concerns.
- Review internal reports and reconciliations for assigned client accounts, escalating potential service issues as needed.
- Prepare meeting agendas and minutes, and review them with your manager for accuracy.
- Meet regularly with your manager and peers to share insights and provide updates to senior management when required.
Technology Management & Effectiveness
- Communicate product enhancements to clients and conduct training sessions as needed.
- Utilize internal technology solutions to manage client inquiries effectively.
- Coordinate regular demos with clients to showcase platform features and reduce manual processes.
Relationship Building & Networking
- Collaborate with internal teams to share insights and enhance the client experience.
- Understand client organizational structures to engage the appropriate contacts for reviews and follow-ups.
- Participate actively in firm events, townhalls, and communications to stay informed about company activities.
Risk & Control
- Adhere to company policies and best practices.
- Identify and implement opportunities to reduce or eliminate sending sensitive client information via attachments.
- Ensure attention to detail in all client communications.
Requirements:
- Bachelor’s degree or equivalent experience.
- Strong verbal and written communication skills.
- Ability to learn and adapt to new technologies and systems.
- Excellent analytical and problem-solving abilities.
- Proficiency in Microsoft Office products.
- Language skills relevant to the office location and client relationships.
-
Client Service Associate
3 months ago
Boston, United States Fanning Personnel Full timePosition Summary Boston investment firm is seeking a Client Service Associate to join their dynamic team. This individual will work closely with the Client Advisory Team to understand the client's needs and to improve upon service within each client relationship as well as facilitate the daily transactions for client portfolios. The Client Service Associate...
-
Client Service Associate
2 weeks ago
Boston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a short term contract employment opportunity in Boston, Massachusetts for a Client Service Associate. The role is in the industry and requires a high level of organization and attention to detail. As a Client Service Associate, you will be tasked with managing client communications, handling data entry, and...
-
Client Service Associate
2 weeks ago
Boston, United States The Colony Group Full timeSeeking the extraordinary TM ! We invite you to explore career opportunities at The Colony Group, where we seek the extraordinary in all that we do. With roots going back to 1986, The Colony Group is driven by one overarching vision: to be the leading financial advisory company in the world for clients and team members who seek meaning and joy in their...
-
Client Services Associate
3 months ago
Boston, United States Fanning Personnel Full timeJob Title: Client Service Associate Location: Boston, MA Job Type: Hybrid Company Overview: Join a reputable Boston-based wealth management firm dedicated to providing personalized financial planning and investment management services to high-net-worth individuals, families, and institutions. We are committed to delivering exceptional client experiences...
-
Client Services Associate
3 months ago
Boston, United States Fanning Personnel Full timeJob Title: Client Service AssociateLocation: Boston, MAJob Type: HybridCompany Overview:Join a reputable Boston-based wealth management firm dedicated to providing personalized financial planning and investment management services to high-net-worth individuals, families, and institutions. We are committed to delivering exceptional client experiences through...
-
Client Services Associate
2 months ago
Boston, United States Fanning Personnel Full timeJob Title: Client Service AssociateLocation: Boston, MAJob Type: HybridCompany Overview:Join a reputable Boston-based wealth management firm dedicated to providing personalized financial planning and investment management services to high-net-worth individuals, families, and institutions. We are committed to delivering exceptional client experiences through...
-
Client Services Associate
3 months ago
boston, United States Fanning Personnel Full timeJob Title: Client Service AssociateLocation: Boston, MAJob Type: HybridCompany Overview:Join a reputable Boston-based wealth management firm dedicated to providing personalized financial planning and investment management services to high-net-worth individuals, families, and institutions. We are committed to delivering exceptional client experiences through...
-
Client Services Associate
2 weeks ago
Boston, Massachusetts, United States J McLaughlin Full timeAbout the JobWe are seeking a Sales Associate to join our retail team at J.McLaughlin. This role is perfect for someone who is passionate about classic American Sportswear and wants to work in a fast-paced, dynamic environment. As a Sales Associate, you will be responsible for creating a unique shopping experience for our clients, driving sales, and building...
-
Client Services Associate
2 months ago
Boston, United States Phyton Talent Advisors Full timeOur Client, a Global Investment Bank, is seeking a Client Service Associate in their Boston, MA location. Responsibilities:Client ServiceRespond proactively to client and internal inquiries, keeping clients informed of status updates and escalating issues when necessary.Research and identify internal issues impacting client service, escalating them as...
-
Client Services Associate
1 month ago
Boston, United States Phyton Talent Advisors Full timeOur Client, a Global Investment Bank, is seeking a Client Service Associate in their Boston, MA location. Responsibilities: Client Service Respond proactively to client and internal inquiries, keeping clients informed of status updates and escalating issues when necessary. Research and identify internal issues impacting client service, escalating them as...
-
Client Services Associate
2 months ago
boston, United States Phyton Talent Advisors Full timeOur Client, a Global Investment Bank, is seeking a Client Service Associate in their Boston, MA location. Responsibilities:Client ServiceRespond proactively to client and internal inquiries, keeping clients informed of status updates and escalating issues when necessary.Research and identify internal issues impacting client service, escalating them as...
-
Client Services Associate
3 weeks ago
Boston, Massachusetts, United States Fooda Full timeAs a Popup Attendant at Fooda, you will be part of a dynamic team that delivers exceptional customer experiences through our popup programs. Your primary responsibility will be to ensure seamless execution of our programs, provide top-notch service to clients, and collaborate with restaurant partners to deliver high-quality food experiences.About Our TeamWe...
-
Registered Client Services Associate
4 weeks ago
Boston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are looking to bring on board a Registered Client Services Associate in Boston, Massachusetts. This role involves significant customer interaction and administrative duties within the Wealth Management industry. The Registered Client Services Associate will work closely with clients, ensuring their wealth management needs are...
-
Client Service Associate
6 days ago
Boston, United States GW&K Investment Management Full timeSummary:GW&K is seeking a Client Service Associate to join the Institutional Team, serving as a liaison between clients, consultants, and internal business partners, including operations, marketing, legal, compliance and performance. This is a hybrid position, 3 days in the office and 2 days remote.Responsibilities:Act as a point of contact for institutional...
-
Client Service Associate
11 hours ago
Boston, United States GW&K Investment Management Full timeSummary:A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.GW&K is seeking a Client Service Associate to join the Institutional Team, serving as a liaison between clients, consultants, and internal business partners, including operations, marketing, legal, compliance and...
-
Associate, Client
3 months ago
Boston, United States SCS Financial Full timeFirm Description: Founded in 2002, SCS Financial is a well-established and growing investment and wealth management firm serving ultra-high net worth families, family offices and institutional investors. We manage approximately $30 billion in assets across public, alternative, and private market opportunities globally. The firm's overall business strengths...
-
Client Service Associate
1 day ago
Boston, United States GW&K Investment Management Full timeSummary: GW&K is seeking a Client Service Associate to join the Institutional Team, serving as a liaison between clients, consultants, and internal business partners, including operations, marketing, legal, compliance and performance. This is a hybrid position, 3 days in the office and 2 days remote. Responsibilities: Act as a point of contact for...
-
Registered Client Services Associate
3 days ago
Boston, United States Robert Half Full timeDescription We are looking to bring on board a Registered Client Services Associate in Boston, Massachusetts. This role involves significant customer interaction and administrative duties within the Wealth Management industry. The Registered Client Services Associate will work closely with clients, ensuring their wealth management needs are met and their...
-
Registered Client Service Associate
1 week ago
Boston, United States Robert Half Full timeOur client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team. Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong...
-
Registered Client Service Associate
3 weeks ago
Boston, United States Robert Half Full timeOur client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team. Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong...