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Chief, QC Program Manager

3 months ago

DUBLIN, United States PG&E Corporation Full time

Requisition ID # 158673 

Job Category: Project / Program Management 

Job Level: Director/Chief

Business Unit: Electric Operations

Work Type: Hybrid

Job Location: Dublin

 

 

Position Summary

 

Manages aspects of program implementation and operations.  Ensures program is operating effectively.  Responsibilities typically include some or most of the following in support of Program Management to ensure attainment of program metrics/objectives.

 

  • Develop and implement program specific quality management systems.
  • Design and apply codes, standards, procedures, and other program specific technical documents.
  • Engage with regulatory agencies.
  • Implementing methods to inspect, test and evaluate products and production equipment
  • Training and implementing team members (internal and external) on sound quality practices.
  • Conduct audits
  • Develop and apply quality sampling methods and techniques
  • Managing relationship with and providing direction to vendor(s)
  • Developing and monitoring budgets and forecasts
  • Developing, measuring and reporting on success of the program  
  • Partnering with the Marketing organization, vendors and external partners to develop and implement strategies to reach appropriate customer audience at the appropriate time
  • Identifying and maintaining strong working relationships with all strategic programs and partners
  • Partnering with Regulatory and Compliance staff to ensure compliance with all regulatory requirements and support regulatory activities by supplying information for filings, data requests, and meeting with regulators.
  • Identifying stakeholders and communicate within and outside of PG&E    
  • Developing and/or implementing policies and procedures
  • Identifying new partners, technologies, and delivery channels

 

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

 

 

Job Responsibilities

 

  • Recognized subject matter expert who represents PG&E in regulatory and/or industry forums on subject of expertise.
  • May manage major cross-functional projects and initiatives.
  • Maintains Leadership-level relationships to discuss strategy and status of work efforts.
  • Recommends and implements process and business changes to accomplish program goals.
  • Program owner who is individually responsible for its success
  • Responsible for program ownership of one or more programs which require complex interface with customers, regulatory agencies, or programs which have the ability to greatly affect PG&E’s business
  • Solves unique and complex problems, anticipating issues and developing innovative solutions
  •  Leads development of program goals and metrics to meet company goals and objectives.
  • Organize and lead cross-utility project teams to influence utility, regulatory and/or industry decisions
  • Facilitates cross-functional sessions to align major LOB and IT stakeholder groups. 

 

 

Leadership Qualities

 

PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities.

              

Strategic Mindset

  • Seeing ahead to future possibilities and translating them into breakthrough strategies.
  • Operating effectively, even when things are not certain or the way forward is not clear.

A Leader in the Community and Industry

  • Effectively building formal and informal relationship networks inside and outside the organization.
  • Anticipating and balancing the needs of multiple stakeholders.

Demonstrates Safety Leadership

  • A safety champion in words and deeds with respect to both employee and public safety.
  • Maintaining an environment of open dialog and free of retaliation.

Influences and Inspires

  • Using various- communications that convey a clear understanding of the needs of different audiences.
  • Maneuvering comfortably through complex policy, process, and people-related dynamics.

Optimizes Team Performance

  • Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Creating a climate where people are developed and motivated to do their best to help the organization.

Values Diversity and Creates Inclusion

  • Recognizing the value that different perspectives and cultures bring to an organization.

Fiscally Responsible

  • Interpreting and applying understanding of key financial indicators to make better business decisions.
  • Planning and prioritizing work to meet commitments aligned with organizational goals.

Leads Ethically and in a Compliant Manner

  • Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance.
  • Building on necessary level of industry, company and subject-matter expertise, including laws and regulations.

Provides a High Level of Customer Service

  • Building strong customer relationships and delivering customer-centric solutions.

 

 

Compensation

 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

 

A reasonable salary range is:

 

Bay Area Minimum: $159,000

Bay Area Maximum: $271,000

 

 

Background Qualifications

 

Minimum

  • Bachelor’s degree or equivalent experience. Master’s degree preferred
  • 12 years of related experience or equivalent

 

Desired

  • MA/MS or MBA degree
  • PMP Certification
  • Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
  • Ability to lead the largest most complex projects across the line of business supported (i.e. Customer Care, Human Resources, etc.)
  • Deep knowledge and expertise of business and or industry drivers
  • Ability to lead large and complex projects working with cross-functional teams
  • Ability to create compelling business cases based on complex business environments and inputs
  • Adept at addressing issues with diplomacy and tact
  • Primarily office environment with extensive use of personal computers, telephone conversations, conference calls and in person meetings.
  • Travel may be required.