See more Collapse

Service Delivery Analyst

3 months ago

Mankato, United States Compeer Financial Full time

Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace cultureTell me more about this opportunity.Position Overview: This position plays a critical role in creating a quality experience for Compeer Team Members. The incumbent identifies, analyzes and resolves team member inquiries in a fast-paced environment. Focuses on improving the team member technology experience to enhance and/or improve efficiencies by ensuring capability, responsiveness and reliability of systems. Works on various projects and initiatives related to the Endpoint Delivery Model, Virtual Desktop Delivery, Unified Communications, Software Distribution, Image management, Asset and Desktop management, Mobile Devices, Executive Support, Event Support, and Audio-Visual Support for all Compeer Financial offices.Essential Functions: * Delivers on service commitments by keeping the environment up and running and is the escalation point for the delivery of BT Services for Compeer end users that work in an office and remote. * Plays a role in transitioning new services into service operation, ensuring the Service Desk"s requirements are clearly defined and delivered. * Works on the implementation of preventative maintenance and software installs, updates/patches to client-facing technology platforms in adherence to change management processes. * Works with both in-house, and possible third-party service providers and consultants in order to ensure a positive customer experience and high satisfaction of the BT services delivered. * Executes the executive support and audio-visual support function to ensure rapid executive issue resolution, event support and seamless hybrid working experience for meetings. * Supports the evaluation, installation, integration, testing and support of approved business software applications, including purchased, internally developed, and vendor developed applications. * Evaluates, installs, configures, tests and addresses complex problems within computer systems, mobile architecture, peripherals, and applications based on business needs. * Maintains, installs and supports approved software and mobile devices. * Ensures all servers, desktops and network components are operational and functioning within organization service level goals. * Assists in the installation, monitoring and maintenance of WAN/LAN hardware and data/voice infrastructure to provide the needed system availability to the organization. * Supports security administration and image hardening of the equipment and information on all computer systems within the company. Maintains security and application access, administers secure and compliant environment, and ensures application security and information protection. * Remains current on application patches and updates, trends and changes within the information systems industry as it relates to the company"s technology needs.Minimum Qualifications & Required Knowledge, Skills and Abilities: * Associate"s degree in computer science, business administration, or related field; or an equivalent combination of education and experience sufficient to perform the essential functions of the job. * Minimum of 5 years help desk or other computer experience with personal computers, hardware, software (Microsoft, Cisco, and Citrix) configuration, mobile phones, and video conference equipment & technologies. Experience with Microsoft System Center or other network/server monitoring tools preferred. * Advanced knowledge of desktop operating systems; remote management, virtualization technologies, data and voice communications; network operating systems and configurations; and server, desktop and laptop hardware and configurations. * Demonstrated client service, interpersonal and skills in communication, both written and verbal at all levels of the organization. * Deep understanding of Compeers technical infrastructure. * Ability to prioritize and act in high-pressure situations. * Ability to navigate swiftly and tactfully through difficult conversations with a positive and resolution focused attitude that advocates the best outcomes possible for our clients. * Knowledge of general business, data processing concepts and the organization"s business needs. * Accuracy and attention to detail. * Effective interpersonal, oral and written communication and client service skills. * Effective one-on-one and group presentation skills. * Effective organizational, time management and planning skills. * Advanced computer skills including MS Office applications (Word, Excel, Outlook, etc.) and help desk tracking software. * Ability to work with a wide variety of internal clients. * Ability to work with minimal supervision. * Ability to translate technical information into non-technical terms.
Who is Compeer Financial?Compeer Financial exists to champion the hopes and dreams of rural America. By joining our team, you will help empower those in agriculture and rural communities to achieve their goals and expand their possibilities. We embrace business agility and innovative approaches to serving our clients and communities.Why join our team? * Amazing team members who are passionate about serving agriculture and rural America. * Investment in our team members" education, growth and development. * Engagement in our communities through giving back and volunteerism. * Flexible, collaborative and dynamic work environment. * Great benefits: * Medical, Dental, Vision insurance * 401K (3% Compeer contribution & up to an additional 6% match) * Paid time off (vacation, sick leave, holidays, volunteer time)Find out why our team members choose Compeer Financial by watching this video.How do I apply?Qualified candidates, please apply online at www.compeer.com/careers.Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We have other current jobs related to this field that you can find below

  • Service Delivery Analyst

    3 months ago

    Mankato, United States Farm Credit Full time

    Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position plays a critical role in creating a quality experience for Compeer Team Members. The incumbent identifies, analyzes and resolves team member inquiries in a...

  • Service Delivery Analyst

    3 months ago

    Mankato, United States Farm Credit Full time

    Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position plays a critical role in creating a quality experience for Compeer Team Members. The incumbent identifies, analyzes and resolves team member inquiries in a...

  • Service Delivery Analyst

    1 month ago

    Mankato, United States Farm Credit Council Full time

    Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position plays a critical role in creating a quality experience for Compeer Team Members. The incumbent identifies, analyzes and resolves team member inquiries in a fast-paced...

  • CDL Transport Driver

    3 months ago

    Mankato, United States Spee-Dee Delivery Service Full time

    Job DescriptionJob DescriptionJoin our Team! Now offering a $10,000 sign on bonus for CDL Class-A driver!As a CDL Transport Driver for Spee-Dee Delivery, you would be responsible for driving a tractor-trailer combination or straight truck to transport parcels between terminals. Home Daily!Hours and Wages:Monday-Friday, 7:00PM - completion of route10-15 hours...

  • Mechanic/ Vehicle Technician

    3 days ago

    Mankato, United States Spee-Dee Delivery Service Full time $26 - $33

    Job DescriptionJob DescriptionJoin our team! Now offering a $10,000 sign-on bonus for full-time Mechanic/Vehicle Technicians!Spee-Dee Delivery is looking for an individual who is responsible for diagnosing and repairing gasoline engines and other powertrain components, hydraulic brakes, steering and suspension systems, electrical systems, and diesel emission...

  • Credit Analyst

    2 months ago

    Mankato, United States United Prairie Bank Full time

    Are you looking to join a team that has shaped United Prairie Bank to be a Top Workplace of choice! United Prairie Bank is hiring a Credit Analyst in our Mankato location. This position is full-time, Monday - Friday, located in Mankato, MN. Job Overview: In this position you will be responsible for conducting credit investigations by collecting, analyzing,...

  • Procurement Business Analyst

    1 month ago

    Mankato, Minnesota, United States Concordance Healthcare Solutions Full time

    At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering...

  • Truck Driver/Delivery

    2 months ago

    Mankato, Minnesota, United States Cord North American Moving and Storage Company Full time

    Urgently hiring a NON-CDL Delivery Driver for our records management company, The File Room. Starting pay is $20. MONDAY-FRIDAY, 8A-4:30P. NO WEEKENDS. We offer health, vision, and dental benefits, paid time off, pay advances, 401K, phone allowance, and safety bonuses.THE FILE ROOM - a privately held; full-service records management company with 750,000...

  • Sr Business System Engineer

    2 weeks ago

    Mankato, United States VITS Consulting Corp Full time

    Contract : 6 month contract but need to be able and willing to convert.The Business Systems Infrastructure Engineer (BSE) on the Service Delivery Team in our Global Infrastructure supports work efforts that deliver infrastructure products and services to business units across the Enterprise. The BSE plays a role from identification of need through deployment...

  • Sr Business System Engineer

    3 weeks ago

    Mankato, United States VITS Consulting Corp Full time

    Contract : 6 month contract but need to be able and willing to convert.The Business Systems Infrastructure Engineer (BSE) on the Service Delivery Team in our Global Infrastructure supports work efforts that deliver infrastructure products and services to business units across the Enterprise. The BSE plays a role from identification of need through deployment...

  • Supervisor, DSD Delivery

    1 week ago

    Mankato, Minnesota, United States Mondelez International Full time

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders. 2. Drive key KPIs under main categories of...

  • Retail Customer Service Specialist

    2 months ago

    Mankato, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Customer Service Representative

    4 days ago

    Mankato, United States NIdec Motor Full time

    Essential Duties/Responsibilities: Proactively manage the order process for key accounts from order entry to shipment of units Enter new orders into ERP system from customer purchase orders or portals Communicate lead times, delivery dates, and demand for units at EPG-A manufacturing facilities. Communicate directly with external customers to provide...

  • Client Service Representative

    3 months ago

    Mankato, United States Compeer Financial Full time

    Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture!Tell me more about this opportunity.Position Overview: This position supports various lending programs through professional, high-quality client service to internal and external clients. Primary responsibilities include transaction...

  • Client Service Representative

    2 months ago

    Mankato, United States Farm Credit Full time

    Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position supports various lending programs through professional, high-quality client service to internal and external clients. Primary responsibilities include transaction...

  • Client Service Representative

    2 days ago

    Mankato, United States Compeer Financial Full time

    Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position supports various lending programs through professional, high-quality client service to internal and external clients. Primary responsibilities include transaction...

  • Business Analyst Intern

    2 months ago

    North Mankato, United States Taylor Corporation Full time

    Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should...

  • Business Analyst Intern

    2 months ago

    North Mankato, United States Taylor Corporation Full time

    Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should...

  • Service Specialist

    1 month ago

    Mankato, United States First MainStreet Insurance, L.C. Full time

    POSITION TITLE: Service Specialist DATE: January 2024 REPORTS TO: Operations Department CLASSIFICATION: Non-exempt EEO CLASSIFICATION: Administrative POSITION SUMMARY: A Service Specialist is responsible for overseeing the delivery of high-quality service and support to our valued clients. They will provide administrative support to the Account Manager,...

  • Delivery Driver

    3 weeks ago

    Mankato, United States Cemstone Full time

    Job Summary: ABOUT US: Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we've helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned...