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Express Service Advisor

4 months ago

Naperville, United States Toyota of Naperville Full time

Toyota of Naperville is looking for an entry level Express Service Advisor. 

Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below 

WE OFFER:

  • Uncapped earning potential
  • Health, Dental, & Vision Insurance
  • 401K
  • Paid training
  • Paid vacation
  • Paid holidays
  • 5-day work week

RESPONSIBILITIES:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly and properly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Proven record of achieving exceptional Customer Satisfaction
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • Interest in focusing on Customer Satisfaction. 

Service, Service Advisor, Service Writer, Service Consultant