Personal Lines Insurance

4 weeks ago


Altoona, United States DBD Staffing Full time

Personal Lines Insurance - Customer Service Representative
Office location Altoona, PA

Our Client, a very well-established, local Independent Insurance Agency is seeking an outgoing, client focused, and detailed oriented Personal Lines Customer Service Representative who is licensed in property and casualty insurance.

Qualifications:

  • *Active Property & Casualty license required or if currently studying for this license test must hold upon hire.
  • Previous customer service experience in personal lines required
  • Strong computer knowledge and excellent typing skills
  • Professional and friendly customer service experience required
  • Must be enthusiastic, confident, outgoing, and highly motivated
  • Strong ability to communicate clearly via written and verbal communications
  • Must be able to multi-task and meet deadlines
  • High School diploma or GED is required


Responsibilities:

  • Inbound and outbound calls to and from insurance customers
  • Assist customers in answering general insurance questions, quoting and processing endorsements, renewal processing, assist writing producer as needed, general CSR duties
  • As an Independent Insurance Agency this agency will contact various Insurance Companies
  • Input data and Process paperwork via written and electronic communications
  • Focused on personal lines of insurance

Schedule and Compensation Overview:

  • Monday - Friday 9:00am to 5:00pm
  • Salaried position based on experience plus annual bonus potential

  • Individual Medical, Dental, and Vision coverage the 1st of the month following 60 days of employment
  • 401k with company 4% matching
  • Company paid Life and Disability insurance
  • Eligible to earn paid time off and holiday pay


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