Director, OM Capabilities

Director, OM Capabilities Reports to: Sr. Director, Product Location: Remote - US (Arizona, California, Colorado, Connecticut, Massachusetts, Minnesota, New Jersey, New York, Oregon, Texas, Wisconsin) Step into a pivotal leadership role where your vision and expertise will shape the future of Deckers Brands’ global order management ecosystem. As Director, OM Capabilities, you’ll champion a multi-year transformation program that reimagines how we deliver for our customers, partners, and teams across eCommerce, Retail, Wholesale, and Distributor channels. You’ll be the architect of strategic initiatives that drive operational excellence, digital innovation, and measurable business impact—empowering Deckers to set new standards in efficiency, agility, and brand reputation. This is your opportunity to lead a high-performing team, collaborate with top talent across the organization, and leave a lasting mark on a company that values bold ideas and authentic leadership. We celebrate diversity—of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together. Responsibilities Lead the Future OM Capabilities program, driving a global transformation roadmap that elevates our business and customer experience. Define, prioritize, and deliver business capabilities in partnership with stakeholders across regions and functions. Develop outcome-based business cases and use cases that guide solution delivery and maximize value. Facilitate Quarterly Business Reviews and intake forums to align priorities, communicate progress, and engage senior leadership. Inspire and direct a team of project managers, business analysts, and program managers to deliver on commitments and exceed expectations. Measure and report on value realization, ensuring benefits are achieved, sustained, and celebrated. Collaborate with Data, Architecture, and Engineering teams to translate business needs into innovative technical solutions. Manage program delivery, scope, and risks while maintaining alignment to strategic objectives and company values. Establish and track KPIs and OKRs to drive accountability, transparency, and continuous improvement. Present complex strategies and progress updates in clear, compelling, and data-driven formats that inspire action. Strengthen our operating model by championing best practices and demonstrating leadership through example. Qualifications Visionary leader with a Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or related field, or equivalent experience. 10+ years of experience in Order Management, wholesale, or DTC functions within branded manufacturing of consumer goods. 7+ years of experience leading program/project/product delivery with direct people management. Deep expertise in business capability modeling, business architecture, and global order management processes. Proficient in Distributed Order Management (DOM), B2B, B2C, CRM, Pricing, and Promotions. Data-driven decision-maker with a relentless focus on value and measurable outcomes. Exceptional communicator and executive presenter, able to simplify complexity and inspire diverse audiences. Proven ability to motivate, coach, and manage teams to achieve ambitious goals. Adept at defining KPIs, leveraging OKRs, and driving business outcomes. Collaborative, relationship-focused, and resilient—thriving in ambiguity and driving results. Strategic, outcome-oriented, passionate about continuous improvement and innovation. Benefits Competitive Pay and Bonuses — We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued. Financial Planning & Wellbeing — No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future. Time away from work — Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever. Extras, discounts and perks — Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras. Growth and Development — Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development. Health & Wellness — There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle. Salary: $185,000 - $195,000 (This range reflects the minimum and maximum target for new hire salaries for this role; actual pay may vary based on location and other factors.) Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity. #J-18808-Ljbffr