Key Account Brokerage Operations Manager
4 weeks ago
Key Account Brokerage Operations Manager
Job ID:
10633
Job Title:
Key Account Brokerage Operations Manager
City & State:
Job Region:
Southeast
Seniority:
Manager/Team Lead/Supervisor
Business Unit:
Operations - Brokerage
Non-Asset (Traditional Brokerage)
Our client is an asset-based logistics provider founded in1986. They provide freight transportation and logistics, outsource solutions, produce sourcing, and information services to customers through a network of their offices in North America and Asia. To meet their customers' freight needs, they provide access to their trucks and 66,000 transportation providers worldwide, including contract motor carriers, railroads, air freight carriers, and ocean carriers. They’ve built a strong reputation as an industry leader due to their performance-driven culture, and their proven track record of success.
Key Account Brokerage Operations Manager
Our client is looking for a Key Account Brokerage Operations Manager to join
their expanding team. This role will oversee the operations for a dedicated customer.
Job Type:
Full-time
Responsibilities:
Reporting day to day and major events to department manager.
Achieving department budget in both sales and net revenue.
Overseeing day to day operation including, but not limited to timely load coverage, timely customer care, timely billing, timely internal and external reporting, and settlement.
Stabilizing daily/monthly operation by overseeing all staff activities.
Reviewing KPI in high level and filling all void to fulfill all aspect of department duties.
Visiting and meeting with customers and vendors when required.
Generating daily/weekly/monthly reports for internal and external purposes.
Assisting staff and management flexibly.
Experience:
5 to 10 or more years of Domestics logistics distribution and transportation experience
Having domestic trucking and asset management knowledge
Having freight brokerage knowledge or experience
Having a reverse logistics experience a plus
Familiar with all DOT reporting requirements
Knowledgeable of truck operations maintenance
Experienced in managing operations staff
Experienced with dealing directly with company drivers
Bilingual in English and Japanese are plus (not required)
Possess skills and expertise in logistics, supply chain, trucking, analytics, setting KPI goals, managing staff, and strategic planning
FTL Focus/-well versed across numerous industries
Possess customer focused business professional communication skills
Possess effective and timely internal reporting skills
Possess ability to negotiate with vendors and customers
Possess leadership, staff development skills, and adaptability to change
Detail oriented, with ability to meet tight deadlines and work under pressure
Proactive and productive communication (know when to consult and/or report to supervisors/subordinates
This position offers a competitive base salary.
*LI-PS1
#LI-Onsite
Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, track, trace, negotiate rates, cold calling, load coverage, book loads, freight lanes, delivery, carrier procurement, freight operations, pricing, TMS, RFP, carrier relationship development, load boards, freight broker, Manager, Management, Supervisor, Team Lead, Team Management, Middle Management.
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