Desktop Support Technician

Join to apply for the Desktop Support Technician role at CP Marine LLC1 day ago Be among the first 25 applicantsJoin to apply for the Desktop Support Technician role at CP Marine LLCOverviewPlease note that this position is contingent upon the successful award of a contract currently under bid.OverviewPlease note that this position is contingent upon the successful award of a contract currently under bid.A leader in cutting-edge research and technology in the cyber arena, CPMG focuses on using business drivers to guide cybersecurity activities and manage risk. CPMG offers flexible, integrative solutions for Department of Defense (DoD) contractors, among others, and specializes in cybersecurity, information and operational technology, electronic security surveillance, and support services.Summary:The Desktop Support Technicians provide technical support for IT systems, hardware, and software platforms used by the National Museum of Natural History (NMNH). They are responsible for day-to-day IT operational support to ensure smooth functioning of museum IT infrastructure.ResponsibilitiesEssential Job Functions:Troubleshoot, repair, and maintain computer systems, printers, and peripheral devices.Provide end-user support for Windows and Mac environments.Install, configure, and update software applications.Support web management systems and database platforms.Assist with inventory management of IT equipment.Maintain documentation of support tickets, resolutions, and technical processes.QualificationsNecessary Skills and Knowledge:Strong background in IT troubleshooting, network connectivity, and system support.Knowledge of hardware/software installation and diagnostics.Familiarity with imaging, patching, and account provisioning.Excellent customer service and communication skills.Minimum Qualifications:2+ years of IT help desk or desktop support experience.Relevant technical certifications preferred (e.g., CompTIA A+, Microsoft Certified).Ability to pass Smithsonian Institution background checks for credentialing.Pay And BenefitsThe pay range for this position is $31.00 - $42.00 per hour.At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesComputer and Network SecurityReferrals increase your chances of interviewing at CP Marine LLC by 2xGet notified about new Desktop Support Technician jobs in District of Columbia, United States.Washington, DC $120,001.00-$160,000.00 2 weeks agoHelp Desk Technician - TS/SCI w. CI PolygraphWashington, DC $90,000.00-$100,000.00 14 hours agoHelp Desk Technician Mid-level - Active Top Secret RequiredWashington, DC $70,000.00-$75,000.00 1 week agoWashington, DC $70,000.00-$90,000.00 6 days agoAssociate Help Desk Technician - All shifts available - Active Top Secret requiredWashington, DC $135,000.00-$175,000.00 1 day agoJunior Help Desk Technician - All shifts available - Active Top Secret requiredDistrict of Columbia, United States $80,001.00-$120,000.00 2 weeks agoDesktop Support Technician (Temp to Perm)Washington, DC $68,000.00-$82,000.00 5 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr