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Senior IT Support Technician

3 months ago

Middletown, United States Elgen Staffing Full time

Our client, a nationwide leader in manufactured corrugated products, has an immediate need for an experienced Senior IT Support Technician, to join their winning team in Middletown.



Our candidate of choice will be responsible for IT support of desktop users and the corporate network.





KEY RESPONSIBILITIES:

Maintaining computer networks including Microsoft Windows servers, SonicWall SSL VPNs, routers, Wireless Access Points and other physical hardware.
Maintaining and setting up Windows PC’s and Dell Thin clients
Experience with Microsoft Exchange and Microsoft Office
Familiar with Microsoft Active Directory
Installing and configuring network equipment
Supporting firewalls and updating virus protection software and data security systems to keep data and communications protected
Monitoring computer systems to improve network performance for all systems
Troubleshooting, resolving, and communicating networking issues to other employees and management
Working with team on disaster recovery procedures
Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
Experience in a manufacturing plant
Familiarity with ERP and Automation software
Ability to provide customer service to user community in a professional manner.
Demonstrate a sense of urgency to support issues in the user community.
Help maintain good housekeeping in work areas.
Comply with all company policies and procedures, including safety.
Assure consistent achievement of quality standards.
Over the course of time, learn the various applications currently in use within the business and assist in training, exploring further uses of technology and make recommendations to assist the company in moving its technology forward.
Additional duties may be assigned by management.



KEY REQUIREMENTS:

High school diploma or GED is required.
College degree preferred, but not required.
Demonstrate ability to meet deadlines with a sense of urgency.
4-7 + years’ experience in Helpdesk or IT.
Must have desktop support experience with MS Office.
Must have ability to communicate effectively (written and oral).
Must be highly energetic and a team leader.



Please apply today to be one of the first people considered for this position



Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today