Manager

3 weeks ago

tampa, United States StaffEx Full time

Position: Manager on Duty


Industry: Tampa International Airport


Location: Tampa, FL


Pay: $24/hr. Salaried after probationary period


Hours: 2nd shift: 3pm-11:30pm weekends & holidays required


Top reasons why you want to work for this company:


  • Established over 100 years ago
  • Medical, Dental, Vision
  • Basic Life & AD&D Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Voluntary Supplemental Life & AD&D Insurance


Manager Job Duties:


  • Assist in implementing company policies and procedures consistently.
  • Direct and train staff to accomplish daily tasks.
  • Schedule staff to ensure proper coverage and smooth operations within allowable budgetary constraints.
  • Comply with all safety regulations to ensure a safe workplace.
  • Complete accident reports and W/C claims to ensure all paperwork is filled out correctly and in a timely manner.
  • Apply use of disciplinary guidelines as necessary and appropriate to ensure correction of inappropriate behavior patterns.
  • Respond to on- site customer and telephone customer complaints in a timely manner.
  • Responsible for safety meetings and facility safety issues concerning employees and customers as part of the Company’s safety program.
  • Responsible for the supervision of money collection and overall cash handling and reporting.
  • Assists in compiling and updating Procedures Manuals.
  • Abide by and ensure adherence to established policies, rules, procedures and regulations of the client as applicable to the parking facilities.
  • Interview, hire, and develop a service oriented team to provide excellent customer service.
  • Maintain training records and employee maintenance.
  • Overall assistance with employee supervision and employee relations.
  • Responsible for the maintaining adequate documentation of all issues related to the operation.
  • All other duties as may be assigned


The ideal Manager will posses the following:


  • College Degree preferred, experience in lieu of degree. High School Diploma or GED is required.
  • Strong computer skills with Microsoft Word, Excel, Outlook.
  • Excellent verbal and written communication skills.
  • Ability to competently direct a workforce.
  • Professional Appearance, valid Driver’s License.
  • Three plus years supervision experience in an environment similar to TIA.
  • Professional communication skills over the phone and email with customers and internal team members.
  • Ability to multi-task and be detail oriented with strong organizational skills.
  • Ability to use discretion and judgment to make timely decisions.

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