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Systems Operations Support Analyst
2 months ago
Systems Operations Support Analyst (SysOps)
Location: Atlanta, GA (North of Atlanta) - hybrid
Pay: Up to around $80K total target compensation
Shift: 9am - 6:30pm ET
Periodic rotation of days: (1) Mon-Fri (2) Sun - Thurs (3) Tues - Sat
Skills: Linux command line, scripting (BASH, Shell), security, systems and application support, network operations, sysops, network and internet protocols
Our client is a large financial services firm. They are seeking to hire a Systems Operations Support Analyst.
24x7 environment global support
Responsibilities
- Monitor systems and applications
- Production environment
- Collaborate with internal and external teams for incident fixes, work-arounds and data recovery.
- Incident management policies, maintain ownership of production incidents
- Root-cause analysis.
- Prepare documentation
- Troubleshooting and escalation procedures
- Disaster recovery and business continuity
Experience
- Associates or Bachelor’s degree or equivalent systems/application support experience
- 3 years of production operations
- Linux operating system and command-line interface
- Good communication
- Scheduling flexibility required.
Preferred
- Basic scripting
- Project management
- API protocols
- Enterprise monitoring
- TCP/IP & UDP
- Incident and change management process
- ITIL
- ISO9000