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Systems Operations Support Analyst

2 months ago


atlanta, United States Prestige Staffing Full time

Systems Operations Support Analyst (SysOps)

Location: Atlanta, GA (North of Atlanta) - hybrid

Pay: Up to around $80K total target compensation

Shift: 9am - 6:30pm ET

Periodic rotation of days: (1) Mon-Fri (2) Sun - Thurs (3) Tues - Sat

Skills: Linux command line, scripting (BASH, Shell), security, systems and application support, network operations, sysops, network and internet protocols


Our client is a large financial services firm. They are seeking to hire a Systems Operations Support Analyst.


24x7 environment global support


Responsibilities

  • Monitor systems and applications
  • Production environment
  • Collaborate with internal and external teams for incident fixes, work-arounds and data recovery.
  • Incident management policies, maintain ownership of production incidents
  • Root-cause analysis.
  • Prepare documentation
  • Troubleshooting and escalation procedures
  • Disaster recovery and business continuity


Experience

  • Associates or Bachelor’s degree or equivalent systems/application support experience
  • 3 years of production operations
  • Linux operating system and command-line interface
  • Good communication
  • Scheduling flexibility required.


Preferred

  • Basic scripting
  • Project management
  • API protocols
  • Enterprise monitoring
  • TCP/IP & UDP
  • Incident and change management process
  • ITIL
  • ISO9000