Senior UX Program Manager – Remote

2 weeks ago

Atlanta, United States Cynet Systems Full time

We are looking for Senior UX Program Manager – Remote / Telecommute for our client in Atlanta, GA Job Title: Senior UX Program Manager – Remote / Telecommute Job Location: Atlanta, GA Job Type: Contract Job Description: The Senior UX Program Manager will lead and support user experience research initiatives while collaborating with cross‑functional teams. This role involves planning and executing end‑to‑end research studies, analyzing findings, translating them into strategic insights, and supporting the design process through workshops, storytelling, and continuous user engagement. Requirement/Must Have: Ability to understand requirements at early and ambiguous stages and define research goals. Ability to plan and execute generative and evaluative user experience research activities. Ability to analyze competitive landscapes, stakeholder ecosystems, market forces, and industry trends. Ability to identify appropriate research methods and conduct primary and secondary qualitative research. Ability to write discussion guides, conduct interviews, and apply diverse research methods. Ability to analyze research findings and translate them into actionable insights. Ability to provide strategic perspectives for front‑end innovation projects. Strong communication skills to present research strategies, methodologies, and insights. Ability to collaborate with designers to co‑create innovative solutions. Ability to facilitate workshops, work sessions, and presentations. Ability to create compelling research storytelling throughout the design process. Ability to keep teams focused on user needs throughout all stages of design. Experience: 1 3 years of qualitative design research experience. Experience working in a fast‑paced environment with varied projects. Experience driving tangible outcomes in a qualitative design capacity. Experience in usability testing, heuristic evaluation, task analysis, surveys, persona creation, journey mapping, and field research. Experience with usability studies, contextual inquiry, survey methods, and co‑creation workshops. Experience using AI tools in the research process. Responsibilities: Understand requirements in early and ambiguous phases and define research goals. Plan and execute generative and evaluative user research studies. Perform analysis of competitive landscapes and industry trends. Conduct interviews, surveys, and other qualitative research methods. Translate insights into frameworks, recommendations, and strategic design opportunities. Communicate research findings to stakeholders and cross‑functional teams. Facilitate workshops and assist with design and client presentations. Maintain research storytelling throughout the design process to keep teams aligned with user needs. Should Have: A portfolio highlighting research work, contributions, and learnings. Skills: Strong understanding of research methods and usability techniques. Ability to design surveys, write discussion guides, and analyze data. Strong analytical and communication skills. Knowledge of qualitative and quantitative research tools. Ability to apply research methods appropriately during product development. Qualification And Education: Master s or Bachelor s degree in psychology, behavioural science, anthropology, human‑computer interaction, or related design discipline. #J-18808-Ljbffr

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