IT Help Desk Technician

4 days ago


Raleigh, United States Accentuate Staffing Full time
Accentuate Staffing seeking a temporary IT Helpdesk Technician with one of our clients in Raleigh, NC . The IT Help Desk Technician will focus on supporting employees with basic technical issues and equipment management. The position requires an individual who is detail-oriented, customer-focused, and comfortable working 100% on-site at our HQ in a fast-paced yet supportive environment.

If you think you are the right match for the following opportunity, apply after reading the complete description.

Key Responsibilities:

Monitor and manage incoming helpdesk tickets, ensuring all necessary details are collected.
Route tickets to the appropriate internal team or external vendors.
Provide basic troubleshooting for common technical issues, including phone, computer, and printer problems.
Direct employees to the correct person or department for issue resolution when appropriate.
Handle equipment logistics, including receiving, swapping, and managing laptops, mobile phones, and printers for incoming/outgoing employees and training events.
Assist with the setup and distribution of new equipment for staff as needed.

Qualifications:

Experience in a Tier 1 IT Helpdesk role or similar entry-level IT position.
Familiarity with helpdesk ticketing systems (e.g., JIRA) is preferred.
Basic troubleshooting knowledge of computer hardware, software, and printers.
Strong organizational and communication skills.
Ability to work independently while maintaining excellent customer service.
Must be able to work on-site Monday through Friday, 9:00 AM to 5:00 PM.

  • Raleigh, North Carolina, United States Core Sound Imaging, Inc. Full time

    About the RoleWe are seeking a skilled Help Desk Technician to join our team at Core Sound Imaging, Inc.This full-time position is available with a competitive salary range of $45,000 - $65,000 per annum, depending on experience.The ideal candidate will possess strong technical skills, excellent communication abilities, and the ability to work independently...


  • Raleigh, North Carolina, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team in Wilmington, NC. As a Help Desk Technician, you will provide technical support and troubleshooting services to our clients. This is a 6-12 month contract position with the possibility of extension.


  • Raleigh, North Carolina, United States Biz Voice Boost Full time

    Job Title: Help Desk ProfessionalBiz Voice Boost is looking for a help desk professional to join our team. As a help desk professional, you will be responsible for providing top-notch customer service and support to our clients.About the JobThis role involves handling customer inquiries, resolving issues, and providing guidance through various communication...

  • Help Desk Associate

    7 days ago


    Raleigh, North Carolina, United States BODYED BY BELLA Full time

    About the Role: BODYED BY BELLA is seeking an experienced Help Desk Associate to join our team in Raleigh, NC. As a Help Desk Associate, you will provide first-line technical support to our customers, responding to their queries and resolving issues promptly. Your strong communication and problem-solving skills will enable you to deliver exceptional customer...

  • Help Desk Specialist

    2 weeks ago


    Raleigh, North Carolina, United States Serigor Inc. Full time

    Job OverviewSerigor Inc. is seeking a qualified Help Desk Specialist to provide first-level support to end-users. The successful candidate will operate in a Microsoft Windows environment and work with other IT specialists to ensure overall quality and customer satisfaction.


  • Raleigh, North Carolina, United States Serigor Inc. Full time

    At Serigor Inc., we are seeking a qualified IT Help Desk Specialist to provide first-level hardware and software support to end-users. This role is critical in promoting a positive customer relationship, requiring high customer service orientation and strong interpersonal skills.The successful candidate will operate in a Microsoft Windows microcomputing...


  • Raleigh, North Carolina, United States CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company Full time

    About the Role:We are seeking an experienced IT Support Specialist to join our team at CSP, Inc. - Raleigh's Top Cloud, IT Security, and Services Company. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.About Us:CSP, Inc. is a family-owned IT Services and Solutions firm based in...


  • Raleigh, North Carolina, United States IT MINDS L.L.C. Full time

    Job Title: Maintenance Equipment TechnicianWe are seeking a highly skilled Maintenance Equipment Technician to join our team at IT MINDS L.L.C.

  • Customer Service

    3 weeks ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationNorth Ridge - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to...

  • Customer Service

    3 weeks ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationBrier Creek - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to...

  • Customer Service

    3 weeks ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationSeaboard - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help...

  • Customer Service

    3 weeks ago


    Raleigh, United States MDO Holdings Full time

    Job DetailsJob LocationNorth Ridge - Raleigh, NCPosition TypePart TimeJob ShiftAnyJob CategoryCustomer ServiceDescriptionAbout O2 Fitness:O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to...


  • Raleigh, United States Hustle Notice Biz Full time

    Front Desk RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Raleigh, NC Compensation: $17.80 - $25.00 / hourDescriptionJob Title: Front Desk RepresentativeLocation: Raleigh, NCJob Type: Full-TimeJob Summary: As a Front Desk Representative, you will be the first point of contact for all visitors, clients, and guests. Your primary...


  • Raleigh, United States Hustle Notice Biz Full time

    Front Desk RepresentativeDepartment: Mark Rink Employment Type: Full Time Location: Raleigh, NC Compensation: $17.80 - $25.00 / hour DescriptionJob Title: Front Desk Representative Location: Raleigh, NC Job Type: Full-Time Job Summary: As a Front Desk Representative, you will be the first point of contact for all visitors, clients, and guests. Your primary...


  • Raleigh, United States Hustle Notice Biz Full time

    Front Desk RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Raleigh, NC Compensation: $17.80 - $25.00 / hourDescriptionJob Title: Front Desk RepresentativeLocation: Raleigh, NCJob Type: Full-TimeJob Summary: As a Front Desk Representative, you will be the first point of contact for all visitors, clients, and guests. Your primary...


  • Raleigh, United States Gravity IT Resources Full time

    Job Title: Deskside Support/Field Technician (Windows Upgrade Project)Location: Raleigh-Durham, NC (On-site at 14 locations in the area)Contract Type: Contract (4-5 weeks)Work Hours: Primarily evening shifts (until midnight or later), with some daytime hours for planning and coordinationAbout the Role:Our client is seeking a Deskside Support/Field Technician...


  • Raleigh, United States Gravity IT Resources Full time

    Job Title: Deskside Support/Field Technician (Windows Upgrade Project)Location: Raleigh-Durham, NC (On-site at 14 locations in the area)Contract Type: Contract (4-5 weeks)Work Hours: Primarily evening shifts (until midnight or later), with some daytime hours for planning and coordinationAbout the Role:Our client is seeking a Deskside Support/Field Technician...


  • Raleigh, North Carolina, United States Entry Point Communications Full time

    Are you a detail-oriented and technically skilled individual looking for a new challenge? We are seeking a Kiosk Maintenance Technician to join our team at Entry Point Communications. In this role, you will travel daily/weekly to customer locations (stores) to ensure our electronic coupon kiosks are functioning properly. Your exceptional communication skills...


  • Raleigh, United States Campbell Orthodontics Full time

    Full-Time Orthodontics Front Desk and Schedule Coordinator in our high energy, FUN, digital, dental specialty practice! Campbell Orthodontics...Read the Google reviews! We are a solo-practitioner practice, not Corporate/DSO. Can you be our exceptional front desk to draw raving fans from all over? Great position to get started in this exciting...


  • Raleigh, North Carolina, United States Four Points Raleigh Full time

    Job Summary:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Four Points Raleigh. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a warm and welcoming atmosphere.Key Responsibilities:Greet...