CriticalRiver Inc. | Customer Management Specialist | richmond, va
1 month ago
Title: Customer Management Systems
Duration: 16+ Months
Location: Richmond VA
- Customer Management Systems resource with expertise in help desk, CRM, knowledge base and business requirements development.
- The candidate must have strong written communications skills and utility experience preferably in water, gas, call center, and field operations.
Scope may include:
- Perform an assessment of current systems to determine whether to sunset or expand on current systems to meet the needs of future state
- Develop a knowledge base with articles for internal and external customers
- Develop process workflows
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richmond, United States CriticalRiver Inc. Full timeTitle: Customer Management SystemsDuration: 16+ MonthsLocation: Richmond VACustomer Management Systems resource with expertise in help desk, CRM, knowledge base and business requirements development.The candidate must have strong written communications skills and utility experience preferably in water, gas, call center, and field operations.Scope may...
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Customer Management Specialist
1 month ago
Richmond, United States CriticalRiver Inc. Full timeTitle: Customer Management SystemsDuration: 16+ MonthsLocation: Richmond VACustomer Management Systems resource with expertise in help desk, CRM, knowledge base and business requirements development.The candidate must have strong written communications skills and utility experience preferably in water, gas, call center, and field operations.Scope may...
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