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Assistant General Manager

2 months ago

newtown square, United States Aronimink Golf Club Full time

ASSISTANT GENERAL MANAGER

ARONIMINK GOLF CLUB

NEWTOWN SQUARE, PA

 

ASSISTANT GENERAL MANAGER AT ARONIMINK GOLF CLUB

A unique and prestigious opportunity awaits a qualified candidate at one of the world’s most distinguished country clubs as we begin the search for an Assistant General Manager (AGM) at Aronimink Golf Club (AGC) in Newtown Square, Pennsylvania. Aronimink Golf Club is looking for an individual with a strong background in managing top-tier food and beverage operations within private clubs or elite hospitality venues. The successful candidate will be a key player in a high-achieving team, well-positioned for future career advancement in a General Manager/COO role.

The ideal candidate will possess excellent leadership qualities, strong decision-making skills, exceptional interpersonal abilities, and a commitment to delivering outstanding member and guest experiences. They should demonstrate a talent for staff development, teamwork, and staying ahead of modern club innovations. We seek a passionate, highly motivated professional who is visible, approachable, and deeply committed to providing hospitality at every level of the operation. This position will work closely with the General Manager/COO to oversee daily operations, lead a team of department heads, and maintain the highest standards of service and hospitality.


ABOUT ARONIMINK GOLF CLUB

Aronimink Golf Club, founded in 1896, located in Newtown Square, PA, is proud to offer Members the finest in dining and sporting activities, including a nationally ranked Donald Ross designed golf course. The Club has undergone extensive renovations to its F&B outlets with the completion of the pool and pool dining area scheduled for May 2025. The Clubhouse was designed by Charles Barton Keen, and features a large great room, indoor and outdoor dining and event spaces, newly renovated Golf Patio, and honors its history of tradition and excellence.

The Club’s facilities also offer trapshooting, a pool facility featuring a diving pool, a lap-lane pool, a kid’s pool, a newly renovated racquet facility featuring nine outdoor tennis courts, two indoor tennis courts, four platform tennis courts, as well as several pickleball courts. The Club features a Golf Performance Center, where its members can partake in golf lessons with access to the driving range.


The Club is open year-round, with main a la carte dining and events taking place throughout the year. The renovated Golf Patio is open from April – October, and features a 18 seat bar, extended kitchen capacity, and breath-taking views of the esteemed golf course. The Club offers on course amenities with the use of our food truck. The new pool dining facility will feature 200+ seats, two bars, a separate snack kitchen and window, and an elevated pool experience which will be open Memorial Day 2025.


Aronimink Golf Club is perennially recognized as one of the top golf courses in the country and the top Clubs in the world. Aronimink is currently ranked as the #8 Platinum Golf Club in America, the #28 Platinum Golf & Country Club in the World.


The Club is in Delaware County, Pennsylvania and is about thirty minutes from downtown Philadelphia.

In 2026, Aronimink will serve as the host venue for the 108th PGA Championship.

Championships at Aronimink Golf Club:

·        1962 PGA Championship

·        1977 USGA Amateur

·        1997 USGA Junior Amateur

·        2003 Senior PGA Championship

·        2010 & 2011 AT&T National

·        2018 BMW Championship

·        2020 Women's PGA Championship

·        2026 PGA Championship


ARONIMINK GOLF CLUB BY NUMBERS: 

·        Approximate Members – 1,900

·        Average Age Membership – 57

·        Total Gross Revenue – $19M

·        Total F&B Revenue –$5M

·        POS System – NorthStar 

·        2 Senior Management Direct Reports (Clubhouse Manager, Executive Chef)

·        3 Dining Outlets (2 Seasonal)

·        Average 12 weddings per year

·        Average 9 Golf Outings per year

·        Student (J-1 and Intern) housing on property  

·        14 Board Members

·        285 Employees in Season / 140 off Season

·        Club Closures: Mondays year-round (other than for golf outings), Christmas Eve, Christmas Day, New Year’s Day


ARONIMINK GOLF CLUB WEBSITE: WWW.ARONIMINK.ORG


POSITION OVERVIEW

The Assistant General Manager is a member of the Leadership Team and is responsible for all club operations at the Club and performing specific tasks as requested by the General Manager/COO. The AGM position will oversee F&B, culinary, aquatics, and fitness, and work closely with the facilities and racquets team. The AGM will oversee all the Club’s health and safety program.


Direct reports to the AGM include the Clubhouse Manager, Executive Chef, Director of Fitness, and Aquatics Manager. The ideal candidate will be able to lead team members at every level of the organization.

This position will collaborate with the Controller, Head Golf Professional, Superintendent, Director of HR, Director of Racquets, and Facilities Manager, and other key leaders at the Club to operate a successful club operation. The ability to create relationships and trust amongst other leaders is an important skill for this position.


KEY INITIATIVES

·        Develop strong relationships with other Club leaders and foster open communication. Be an example of the Club’s values of respect, honesty, accountability, quality, passion, and teamwork for all team members.

·        Be present on the floor and available, actively engaged with members and team members.

·        Lead strategically, with a service focused mindset.

·        Elevate food displays and buffet presentation, with a consideration for the traditions of Aronimink as well as new, innovative F&B trends.

·        Quickly learn and adapt to lead the planning and successful opening of a new club outlet, ensuring smooth operations from the start. Be able to oversee an ongoing construction project in collaboration with the Facilities Manager.

·        Play an essential role in delivering an exceptional member experience.

·        Understand the importance of a good first impression, with members and team members alike.


KEY RESPONSIBILITIES

·        Lead the daily management of all club operations, with a strong focus on member dining and event services, and high member visibility.

·        Champion the club’s ONEAGC culture program by consistently leading through example.

·        Inform the GM/COO of any significant changes to operations, team wins, and other matters of importance.

·        Foster strong relationships with members, addressing concerns, and ensuring a consistently high level of satisfaction.

·        Prepares the operating budgets for leisure and F&B, with the GM/COO, including budgeting, forecasting, and financial analysis to ensure profitability and fiscal responsibility.

·        Coordinate and oversee the planning and execution of member events, ensuring seamless operations and memorable experiences.

·        Coach, mentor and train team members throughout the AGM’s departments. Develop top talent within the team and be a champion for all team members.

·        Maintain and enforce high standards for service, cleanliness, and overall member experience.

·        Develop and implement new programs, services, and initiatives to enhance the club’s offerings and member satisfaction.

·        Deliver an outstanding leisure and fitness program whilst working closely with pool and racquets teams.

·        Ensure all club activities comply with relevant regulations and club policies.

·        Display strong organizational skills with a focus on details.

·        Prepare and present regular reports on club performance, member feedback, and other key metrics to the General Manager/COO.

CANDIDATE QUALIFICATIONS

·        Strong leadership skills with the ability to inspire and motivate a team.

·        At least five years of progressive leadership experience in a similar high-end environment, experience in lifestyle programming (pool, fitness), and prior private club experience is a plus.

·        Exceptional interpersonal and communication skills.

·        Proven track record of delivering high-quality service and experiences.

·        Previous experience in a GM or AGM preferred.

·        Experience in financial management and budgeting, HR policies and procedures, and best practices within the club industry.

·        Familiarity with NorthStar POS and IT/AV experience preferred.

·        Experience with outlet opening best practices and capital management.

·        Transparent, professional and diplomatic leadership style.

·        Ability to make decisions for the best of the team and club without direct supervision.

·        Ability to work flexible hours, including evenings, weekends, and holidays.


EDUCATIONAL AND CERTIFICATION QUALIFICATIONS 

·        A bachelor’s degree is preferred with a focus on Hospitality Management, Business or another related field.

·        Industry certifications such as CCM, are encouraged but not required. 


EMPLOYMENT ELIGIBILITY VERIFICATION

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

SALARY AND BENEFITS

The salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership.