Restaurant Shift Manager
4 weeks ago
We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply.
Compensation: $15.00 / hour + $3.88 average hourly tips
*Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours.
Restaurant Shift Leaders are also eligible for:
- 5 paid vacation days per year
- Paid sick time
- Paid parental leave
- A free shift meal
- Access to MOD's Employee Assistance Program
- This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied.
Summary
As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience.
In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. #SponsoredCaptainBoost
Key Responsibilities
- Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers
- Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages
- Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate
- Keyholder responsible for cash within the shift in an accurate manner
- Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment
- Manage shift duties checklists and address/escalate any equipment malfunctions
- Focus on the growth and well-being of the Squad and celebrate wins
MOD values are demonstrated when you:
- Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress
- Focus on finding the solution, not dwelling on the problem
- Be generous with your time. Show patience and grace when answering questions and be of service to others
- Express appreciation for the generosity of others
- Show compassion, understanding, and willingness to support others without judgment
- Play a proactive role in creating a safe environment for all customers and squad members
- Demonstrate and embody MOD culture and standards
Required Qualifications
- Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility)
- Minimum of 1 year of customer service or restaurant experience
- Previous experience coaching, teaching and inspiring others
- Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
- Customer service skills and a proven ability to remain calm and focused
- Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law.
Preferred Qualifications
- Experience successfully providing on-the-job training to others in a rapidly changing environment
- Experience as a shift lead in a retail environment
Physical Requirements
As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.
Working Conditions
High noise levels due to operations, customers and overhead music
May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
Varying schedule to include evenings, holidays and extended hours as business dictates
Will work near moving or mechanical parts
Will work inside a walk-in refrigerator and freezer
This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer.
Stories From The Journey
Nearest Major Market: Montana
Job Segment: Kitchen, Food Service, HospitalityRequiredPreferredJob Industries
- Other
-
Restaurant Shift Manager
17 hours ago
Kalispell, Montana, United States MOD Pizza Full timeAbout MOD PizzaMOD Pizza is a fast-casual pizza restaurant chain that values its employees and the communities it serves. We strive to create a positive work environment and provide opportunities for growth and development.Job SummaryWe are seeking a Restaurant Shift Manager to join our team. As a Restaurant Shift Manager, you will be responsible for leading...
-
Restaurant Manager
4 weeks ago
Kalispell, United States Famous Daves Full timeJob DescriptionJob DescriptionFamous Dave's - the World’s Greatest BBQ and the World’s Greatest Workplace.Since we opened our first restaurant in 1994, our award-winning Famous food, down-home Smokin’ service, and a fun, casual atmosphere, has helped Famous Dave's become a destination for food-lovers and Team Members alike.We are always in...
-
Restaurant Shift Leader
2 weeks ago
Kalispell, United States MOD PIZZA Full timeAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...
-
Restaurant Shift Leader
4 weeks ago
Kalispell, United States MOD PIZZA Full timeAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...
-
Restaurant Shift Leader
4 weeks ago
Kalispell, United States MOD PIZZA Full timeAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...
-
Restaurant Operations Manager
7 days ago
Kalispell, Montana, United States Gecko Hospitality Full timeJob Title: Restaurant Operations ManagerJob Summary:We are seeking a highly skilled Restaurant Operations Manager to join our team at Gecko Hospitality. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.Key...
-
Restaurant Shift Leader
1 month ago
Kalispell, United States MOD PIZZA Full timeAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...
-
Restaurant Assistant Manager
3 months ago
Kalispell, United States Applebees Full timeJob DescriptionJob DescriptionApplebee’s Neighborhood Grill + Bar serves as America’s kitchen table, offering guests a lively dining experience that combines simple, craveable American fare with classic drinks and local drafts. Today, with over 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become one of the...
-
Restaurant Operations Manager
2 days ago
Kalispell, Montana, United States Applebees Full timeJob OverviewAt Applebee's, we're seeking a talented Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest experiences, and driving business growth.Key ResponsibilitiesRestaurant Management: Lead and manage a team of...
-
Restaurant Shift Leader
4 days ago
Kalispell, Montana, United States MOD Super Fast Pizza, LLC Full timeAbout MOD Super Fast Pizza, LLCAt MOD Super Fast Pizza, LLC, we believe that companies can and should be a source of good in the lives of their employees and the communities they serve. Our purpose is measured by the positive social impact we can make together.We recognize the value in second chances. Individuals with criminal histories who are seeking...
-
Restaurant Team Member
2 days ago
Kalispell, Montana, United States Costa Vida Full time**Job Title:** Restaurant Staff**Hourly Wage:** $10-$14/hour plus TIPS**Benefits:**Free Meals + Meal DiscountsSundays offMedical, Dental, Vision, Life AND Accident InsuranceHSA Savings Account401(k)-matching retirement plan**Schedule:** Part-Time, Full-Time**Location:** Kalispell, MT**About Costa Vida:**We're a fast-casual restaurant chain serving fresh and...
-
Kitchen Support Associate
2 weeks ago
Kalispell, Montana, United States Ryan Restaurant Corporation Full timeRyan Restaurant Corporation is known for its commitment to quality and excellence in the culinary industry. We are on the lookout for dedicated individuals who are passionate about delivering exceptional service and are eager to be part of a dynamic team. We are currently hiring for both Full Time and Part Time positions: PREP COOKS / KITCHEN PREPAs a Prep...
-
Restaurant Team Member
19 hours ago
Kalispell, Montana, United States MOD Pizza Full timeAbout MOD PizzaMOD Pizza is a fast-casual pizza restaurant that prides itself on serving high-quality pizzas in a welcoming and inclusive environment. Our mission is to create a world where everyone belongs and has access to delicious food.Job SummaryWe are seeking a skilled and enthusiastic Restaurant Team Member to join our team. As a Restaurant Team...
-
Restaurant Cashier
2 months ago
Kalispell, United States Costa Vida Full time**Job Title:** Restaurant Cashier **Hourly Wage:** $10-$14/hour plus TIPS **Benefits:** * Free Meals + Meal Discounts * Sundays off * Medical, Dental, Vision, Life AND Accident Insurance * HSA * 401(k)-matching retirement plan **Schedule:** Part-Time or Full-Time Morning and Evening Shifts **Location:** Kalispell, MT Make waves as Costa Vida! Come...
-
Shift Leader
3 months ago
Kalispell, United States Taco Bell - MTB Management Full timeJob DescriptionJob DescriptionJOB SCOPE:Maintains Speed of Service (SWS) goals.Resolves guest complaints quickly, while maintaining positive guest relations using L.A.S.T.Makes sound business decisions quickly, always keeping the guest in mind.Maintains a friendly and courteous work environment.Ensures that employees are clean and neat in appearance.Ensures...
-
Restaurant Team Leader
4 weeks ago
Kalispell, United States MOD PIZZA Full timeAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...
-
Restaurant Team Leader
1 month ago
Kalispell, United States MOD PIZZA Full timeAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...
-
Restaurant Team Member
2 days ago
Kalispell, Montana, United States MOD PIZZA Full timeAbout MOD PizzaMOD Pizza is a fast-casual pizza restaurant that believes in creating a world that works for and includes everyone. We're committed to providing a positive and inclusive work environment for our employees and customers alike.Job SummaryWe're seeking a highly motivated and customer-focused Restaurant Team Member to join our MOD Pizza Squad. As...
-
Coffee Connoisseur
4 days ago
Kalispell, Montana, United States Ryan Restaurant Corporation Full timeJob Summary:We are seeking a highly motivated and enthusiastic Barista / Coffee Bar Specialist to join our team at Ryan Restaurant Corporation. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience in our coffee bar.Responsibilities:Prepare and serve...
-
Restaurant Crew Member
4 weeks ago
Kalispell, United States MOD PIZZA Full timeAt MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are...