Sr Product Manager, Loyalty Program

1 day ago

San Francisco, United States Perfict Full time

Base pay range$60.00/hr - $65.00/hrRole: Sr Product Manager, Loyalty ProgramDuration: Long term contractResponsibilities5 years of product management in a retail technology organizationStrong understanding of modern retail technology stack, including:Point-of-Sale (POS) Systems: Knowledge of how loyalty programs integrate with and function at the point of sale, both in-store and online.eCommerce Platforms: Experience with major eCommerce platforms (e.g., Shopify, Salesforce Commerce Cloud, Magento) and how loyalty features are built and maintained within them.Inventory and Order Management Systems (OMS): Understanding how customer rewards and loyalty tiers are affected by inventory levels and order fulfillment.In-Store Technology: Familiarity with mobile apps, digital kiosks, and other technologies that enhance the in-store customer journey and loyalty experience.CRM & Loyalty Platforms: Expertise in CRM software; ability to segment customers, track behavior, and manage loyalty programs.Analytics: Proficiency with SQL, Tableau, or other analytics software to analyze large datasets, including customer purchase history and engagement metrics.Financial Modeling: Experience creating financial projections, assessing ROI, and managing budgets.API Integrations: Understanding of APIs connecting POS, eCommerce, and loyalty systems to support omnichannel experiences.Experience in ecommerce domain, supporting customer loyalty programsAble to think strategically to develop a long-term vision and roadmap for the loyalty program aligned with business goalsExcellent communication, negotiation, and presentation skills to articulate product strategies to stakeholders (senior leadership, engineering, marketing, and sales)Seniority levelMid-Senior levelEmployment typeContractJob functionInformation TechnologyIndustriesRetail and Retail Apparel and Fashion #J-18808-Ljbffr

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