Senior Support Account Manager
2 weeks ago
Description Home Search Jobs Job Description Senior Support Account ManagerContract: Plano, Texas, USSalary: $64.00 Per HourJob Code: 349341End Date: 2024-06-12 Days Left: 24 days, 3 hours leftApplyJob Title: Senior Support Account ManagerLocation: Plano, TX (Hybrid Role )Duration: 12+ Months Contract RolePay Range: $60/hr to $65/hrJob Description: As a Senior Support Account Managers you are key to shaping the support experience of our largest, strategic customers. Your responsibility includes driving the technical support delivery across the Networks platform of products to ensure Networks is exceeding customer expectations. As a partner to your Customers, you will understand their business goals and security priorities in order to deliver support services that drive customer loyalty and success. Successful candidates will be customer-obsessed team players who leverage demonstrated technical expertise with strong business acumen to ensure customers achieve the committed support outcomes and realize the value of their investment in the Networks security platform.Responsibilities: Manage the customer support experience for the delivery of our high-touch, personalized support service to our large enterprise, strategic customers. Provide leadership in the identification and resolution of technical issues that are blocking successful adoption of the Networks' platform. Develop a deep understanding of our customer's business and security priorities to provide technical support management of customer support issues. Develop and deliver weekly status reports to summarize support status of open issues, path to resolution and support metrics. Deliver quarterly business reviews that communicate the value the customer is deriving from their Networks' investment. Deliver updates on product and feature enhancements. Proactively use data to monitor customer health and to mitigate risk and to resolve customer technical issues. Act as an advocate for customers, coordinating internal resources during the triage and resolution of high severity cases to assist with the timely resolution of these issues. Invest in your continuous development by maintaining technical proficiency across the Networks platform. Skills: 8+ years of experience in technical support or a services delivery role with demonstrated skills delivering technical guidance and information to customers from engineers to management to executives. 8+ years of client facing sales or services experience with large enterprise, Fortune 500 companies Prior experience delivering and/or supporting network security technology, working in security operations, technical support, and/or cloud security with products including but not limited to next generation firewalls, SASE solutions, cloud security, endpoint security, security orchestration, automation and response products. Ability to translate business objectives into desired outcomes and deliver best practice guidance. Demonstrated ability to prioritize work within a demanding environment, delivering consistent results under time constraints. Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision Ability to manage simultaneous issues in a dynamic environment and proactively identify and mitigate risks and challenges Demonstrated ability to provide leadership in a matrix team environment partnering and influencing others across the organization to achieve desired customer outcomes. Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms Positive, growth-oriented mindset Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity Job Requirement Network Security Cloud Security Network operations Large Enterprise Security operations Technical Support Customer support Reach Out to a Recruiter Recruiter Email PhoneParth Shah parth.rshah@collabera.com Apply Now
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Senior Support Account Manager
1 week ago
Plano, United States Akraya Full timePrimary Skills: Technical Support, Network Security, Client support, Escalation handling, Incident management Contract Type: W 2 Only Duration: 12 Months Location: Plano, TX (Hybrid - 2 days) Pay Range: $60- $65 per hour TALK to a recruiter NOW: CONT Account Manager, Manager, Technical Support, Network Security, Support, Senior, Technology
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Senior Support Account Manager
6 days ago
Plano, United States Collabera Full timeDescription Home Search Jobs Job Description Senior Support Account ManagerContract: Plano, Texas, USSalary: $64.00 Per HourJob Code: 349341End Date: 2024-06-12 Days Left: 17 days, 3 hours leftApplyJob Title: Senior Support Account ManagerLocation: Plano, TX (Hybrid Role )Duration: 12+ Months Contract RolePay Range: $60/hr to $65/hrJob Description: As a...
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Senior Support Account Manager
4 days ago
Plano, United States Collabera Full timeDescription Home Search Jobs Job Description Senior Support Account ManagerContract: Plano, Texas, USSalary: $64.00 Per HourJob Code: 349341End Date: 2024-06-12 Days Left: 15 days, 3 hours leftApplyJob Title: Senior Support Account ManagerLocation: Plano, TX (Hybrid Role )Duration: 12+ Months Contract RolePay Range: $60/hr to $65/hrJob Description: As a...
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Senior Support Account Manager
3 days ago
Plano, United States Collabera Full timeDescription Home Search Jobs Job Description Senior Support Account Manager Contract: Plano, Texas, US Salary: $64.00 Per Hour Job Code: 349341 End Date: 2024-06-12 Days Left: 15 days, 3 hours left Apply Job Title: Senior Support Account Manager Location: Plano, TX (Hybrid Role ) Duration: 12+ Months Contract Role Pay Range: $60/hr to $65/hr Job...
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Senior Accounting Manager
7 days ago
Plano, United States Interior Logic Group, Inc. Full timeLooking to build your career and design your future? You have come to the right place. Summary Reporting to the Operations Controller, the Senior Manager, Operations Accounting will be a key financial leader and a close partner to the Operations Controller, CAO, other financial leaders, and the business. This person will lead all aspects of operational...
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Account Support Manager
2 weeks ago
Plano, United States Pinnacle Group Full timeJob Title: Senior Support Account Manager Location: Hybrid - in office 3 days per week (Plano, TX 75093) Duration: 12 months (possible extension) Duties: As a Senior Support Account Managers you are key to shaping the support experience of our largest, strategic customers. Your responsibility includes driving the technical support delivery across the...
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Account Support Manager
2 weeks ago
Plano, United States Pinnacle Group, Inc. Full timeJob Title: Senior Support Account ManagerLocation: Hybrid - in office 3 days per week (Plano, TX 75093)Duration: 12 months (possible extension)Duties:As a Senior Support Account Managers you are key to shaping the support experience of our largest, strategic customers. Your responsibility includes driving the technical support delivery across the client's...
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Account Support Manager
2 weeks ago
Plano, United States Pinnacle Group, Inc. Full timeJob Title: Senior Support Account ManagerLocation: Hybrid - in office 3 days per week (Plano, TX 75093)Duration: 12 months (possible extension)Duties:As a Senior Support Account Managers you are key to shaping the support experience of our largest, strategic customers. Your responsibility includes driving the technical support delivery across the client's...
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Senior Account Manager
1 week ago
Plano, United States Global Payments Full timeDrive revenue through minimizing customer attrition and increasing sales to account base. Meet and exceed assigned quota targets. Quote and sell software and services to existing customer accounts. Manage contract renewals for an assigned book of bus Account Manager, Manager, Senior, Payment Processing, Accounting
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Client Account Support Senior Analyst
7 days ago
Plano, Texas, United States The Cigna Group Full timeThe job profile for this position is Client Account Support Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you...
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Senior Account Manager
2 weeks ago
Plano, United States COLLINSON, INC. Full timeJoin Our Team: Senior Account Manager - LoyaltyLocation: Plano, TexasAre you ready to join a global leader in loyalty and engagement?Collinson Group, a pioneer in driving loyalty and engagement for the world's largest companies, is seeking a Senior Account Manager to join our dynamic team. With over 25 years of experience and a presence in 28 global...
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Senior Account Manager
4 days ago
Plano, United States COLLINSON, INC. Full timeJob Description Job Description Join Our Team: Senior Account Manager - Loyalty Location: Plano, Texas Are you ready to join a global leader in loyalty and engagement? Collinson Group, a pioneer in driving loyalty and engagement for the world’s largest companies, is seeking a Senior Account Manager to join our dynamic team. With over 25 years of experience...
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Senior Account Manager
1 week ago
Plano, United States Collinson Full timeJob DescriptionJob DescriptionJoin Our Team: Senior Account Manager - LoyaltyLocation: Plano, TexasAre you ready to join a global leader in loyalty and engagement?Collinson Group, a pioneer in driving loyalty and engagement for the world’s largest companies, is seeking a Senior Account Manager to join our dynamic team. With over 25 years of experience and...
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Senior Account Manager
2 weeks ago
Plano, United States Collinson Full timeJob DescriptionJob DescriptionJoin Our Team: Senior Account Manager - LoyaltyLocation: Plano, TexasAre you ready to join a global leader in loyalty and engagement?Collinson Group, a pioneer in driving loyalty and engagement for the world’s largest companies, is seeking a Senior Account Manager to join our dynamic team. With over 25 years of experience and...
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Senior Account Manager
1 week ago
Plano, United States COLLINSON, INC. Full timeJoin Our Team: Senior Account Manager - LoyaltyLocation: Plano, Texas Are you ready to join a global leader in loyalty and engagement? Collinson Group, a pioneer in driving loyalty and engagement for the world's largest companies, is seeking a Senior Account Manager to join our dynamic team. With over 25 years of experience and a presence in 28 global...
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Senior Accountant
7 days ago
Plano, United States Fortis Full timeDescription Senior Accountant The Senior Staff Accountant is part of Fortis Pay’s finance organization reporting to the Director of Accounting and Treasury. This role is a key one in the organization and provides support to and interacts frequently with team members across all areas of Fortis. Responsibilities: · Prepares and records asset, liability,...
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Senior Accountant
2 weeks ago
Plano, United States RemX | The Workforce Experts Full timeSenior Accountant Plano, Texas HYBRID Salary: $75k-$95k Industry: Insurance Company Revenue: 10 million Reports Directly to CFO Benefits PTO and Bonus incentives! Great Growth Opportunity! Ideal candidate will have 3-5 years in public accounting (big four preferred) SAGE experience or Insurance industry experience is REQUIRED! Responsibilities: Manage cash...
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Senior Accountant
3 weeks ago
Plano, United States Lori's Gifts Full timeJob Description Job Description Description: Job Title: Senior Accountant Department: Accounting Division: Corporate Reports To: Accounting Manager Position Summary: Lori’s Gifts accounting department is looking for a passionate and highly motivated Senior Accountant to join their team. The Senior Accountant will be primary responsible to ensure accurate...
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Senior Accountant
3 weeks ago
Plano, United States LORIS GIFTS INC Full timeJob DescriptionJob DescriptionDescription:Job Title: Senior AccountantDepartment: AccountingDivision: CorporateReports To: Accounting ManagerPosition Summary:Lori’s Gifts accounting department is looking for a passionate and highly motivated Senior Accountant to join their team. The Senior Accountant will be primary responsible to ensure accurate and...
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Senior Accountant
1 month ago
Plano, United States LORIS GIFTS INC Full timeJob DescriptionJob DescriptionDescription:Job Title: Senior AccountantDepartment: AccountingDivision: CorporateReports To: Accounting ManagerPosition Summary:Lori’s Gifts accounting department is looking for a passionate and highly motivated Senior Accountant to join their team. The Senior Accountant will be primary responsible to ensure accurate and...
