Desktop Support Lead
3 weeks ago
Field Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department.
Strong hands on experience needed on end user support for Windows PC and Mac related issues
Ability to assign and work on incident tickets through Service Now.
Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
Ability to support new user onboarding and preparing necessary IT equipment's.
Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
Ability to follow technical guides for imaging and configuring new pcs.
Ability to work through Resolving end users issues related to hardware and software.
Well versed in note taking and gathering information on issues for ticket in Service Now.
Proactive mindset and eagerness to learn with enthusiasm for helping others.
Willing to get additional training from team members or attend available trainings.
Ability to fix issues and support all flavors of client operating systems including windows and Mac
Ability to support iOS and other handheld devices.
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's)
Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams.
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Desktop Support Lead
3 weeks ago
Marysville, United States Resource Logistics Full timeTitle : Desktop Support Lead Location : Marysville Ohio No of Openings : 1 Contract Profiles must be submitted through ITAP - 1372477BR : SENIOR SPECIALIST Any profile without reference number will not be considered. Job Description : REQUIREMENTS: Field Services Lead As a member of the Field Service Operations team, the candidate will provide high...
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Desktop Support Lead
5 days ago
Marysville, Washington, United States Avance Consulting Full timeField Services Lead at a Growing Tech CompanyWe are looking for a proactive Field Services Lead to join our team!As a key member of the Field Service Operations team, you will play a crucial role in providing top-notch support to end users. Your responsibilities will include offering excellent customer service, demonstrating technical expertise, and ensuring...
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Desktop Support Lead
2 weeks ago
Marysville, United States K-Tek Resourcing Full timeJob DescriptionJob DescriptionJob Title: Desktop Support LeadLocation: Marysville, OHDuration: ContractJob Description:Field Services lead as a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with...
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Desktop Support Team Lead
2 days ago
Marysville, United States Quantum World Technologies Inc. Full timeTitle : Desktop Support Team LeadLocation : Marysville Ohio Job Description :Field Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face...
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Desktop Support Lead
17 hours ago
Marysville, United States KTek Resourcing Full timeField Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The...
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Desktop Support Lead
2 days ago
Marysville, United States KTek Resourcing Full timeField Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The...
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Desktop Support Lead
1 month ago
Marysville, United States VDart Inc Full timeJob DescriptionJob DescriptionREQUIREMENTS: Field Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for...
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Desktop Support Lead
3 weeks ago
Marysville, United States VDart Inc Full timeJob DescriptionJob DescriptionREQUIREMENTS: Field Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for...
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Desktop Support Lead
4 days ago
Marysville, United States VDart Inc Full timeJob DescriptionJob DescriptionField Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and...
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Desktop Support Lead
2 weeks ago
Marysville, United States Avance Consulting Full timeJob DescriptionJob DescriptionJob Description :Field Services Lead As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for...
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Desktop Support
3 weeks ago
Marysville, United States eTeam Full timeREQUIREMENTS : Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT...
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Lead Deskside Support Technician
5 days ago
Marysville, Ohio, United States Amaze Systems Inc. Full timeJob DescriptionJob DescriptionHello Professionals, I hope you are doing wellThis is RASHEED AKBAR from "Amaze Systems Inc." and I have the following position. Please let me know if you are interested / have anyone. ThanksPOSITION#: Position: Lead Deskside Support Technician / Lead Field Service Engineer / Lead Desktop Support Technician / Lead IT Support...
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Senior Desktop Engineer
2 days ago
Marysville, United States Sharp Decisions Full timeOne of our clients is looking to bring on a Senior Desktop Engineer in Marysville, OH -43040, This is a Hybrid position (2 days onsite per week)Job duration - 10-12-month contract with possible extensionJob Description:Daily Tasks:Design, develop, and maintains Microsoft Windows client architecture through a strong understanding of industry best practices,...
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Lead Help Desk Analyst
2 months ago
Marysville, United States Robert Half Full timeWe are seeking a highly motivated and customer-focused Lead Helpdesk Analyst to join our dynamic IT support team. The ideal candidate will play a crucial role in leading a team of Helpdesk Agents, ensuring compliance with internal guidelines and optimizing Key Performance Indicators (KPIs). As a Lead Helpdesk Analyst, you will contribute to maintaining a...
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Service Delivery Manager
1 month ago
Marysville, United States HCLTech Full timeJob Title: Service Delivery ManagerJob Location: Marysville, OH Job type: Fulltime permanent The Service Delivery Manager oversees a number of key functions within the IT department that enable the delivery of a high-quality service to end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs. This position...
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System Support Engineer/MS Endpoint Engineer
3 weeks ago
Marysville, United States Sharp Decisions Full timeJob Title: System Support Engineer/MS Endpoint EngineerLocation: Marysville, Ohio - Hybrid (Less than 60%))Duration: 12 months contractPayrate: $45-$47 per hour on W2******(Need only W2 and Local candidates in Marysville, OH ||| No C2C)*****Job Description:Daily Tasks:Design, develop, and maintains Microsoft Windows client architecture through a strong...
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System Support Engineer/MS Endpoint Engineer
3 weeks ago
Marysville, United States Sharp Decisions Full timeJob Title: System Support Engineer/MS Endpoint EngineerLocation: Marysville, Ohio - Hybrid (Less than 60%))Duration: 12 months contractPayrate: $45-$47 per hour on W2******(Need only W2 and Local candidates in Marysville, OH ||| No C2C)*****Job Description:Daily Tasks:Design, develop, and maintains Microsoft Windows client architecture through a strong...
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Senior Windows System Administrator
2 weeks ago
Marysville, United States iSpace Full timeTitle: Windows System Administrator L3 Location: Marysville, OH (Hybrid Less than 60%, Candidate will be onsite 2-3 days a week). Contract - 10+ Months with possibility of an extension Bachelors degree in Computer Science, Information Technology, or equivalent work experience 7 years technical experience in support of desktop technologies within a...
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Senior Windows System Administrator
3 weeks ago
Marysville, United States iSpace Full timeTitle: Windows System Administrator L3Location: Marysville, OH (Hybrid - Less than 60%, Candidate will be onsite 2-3 days a week).Contract - 10+ Months with possibility of an extensionBachelor's degree in Computer Science, Information Technology, or equivalent work experience7 years technical experience in support of desktop technologies within a...
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Senior Windows System Administrator
3 weeks ago
Marysville, United States iSpace, Inc. Full timeTitle: Windows System Administrator L3Location: Marysville, OH (Hybrid – Less than 60%, Candidate will be onsite 2-3 days a week).Contract - 10+ Months with possibility of an extensionBachelor’s degree in Computer Science, Information Technology, or equivalent work experience7 years technical experience in support of desktop technologies within a...