Sales Coordinator

2 weeks ago

Woodway, United States Holiday Inn Express Waco Full time

The Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.

Required Experience and Education:

High School Diploma or Equivalent

Experience in administrative functions, telephone, email and filing systems

Proficient in Microsoft Office or similar computer applications

Preferred Experience and Education:

Bachelor's degree in business, marketing or related field or

Associate's degree with two years' experience in an administrative role

One year experience in hospitality or

Two years of progressive experience in a hotel environment

Experience with Delphi FDC or Sales Pro

Experience with brand's PMS and sales related applications

  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
  • Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Comply with standards and regulations to encourage safe and efficient hotel operations.
  • Keep immediate supervisor informed of all matters requiring their attention.
  • Correspond with prospects and clients and answer any questions about the hotel's venue options, rates, room types, packages or promotions.
  • Send proposals and/or invoices accurately, timely and professionally.
  • Perform research functions on competitive hotels, venues, clients, trends and prospects.
  • Gather and assemble sales collateral and correspond with clients.
  • Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.
  • Any and all other duties as assigned

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